Sales Assistant

About JD Sports Fashion

Founded in 1981 from a single store in Northwest England, JD Group has grown into a leading omni-channel retailer specializing in Sports Fashion, Outdoors, and Gym apparel. With over 60,000 employees and more than 3,400 stores across 30+ countries, JD Sports has become a FTSE100 publicly listed company on the London Stock Exchange since 2019, continuing its expansion within domestic and international markets.

Role Overview

Joining Team JD, your primary responsibility will be to deliver exceptional customer service to every visitor. You will play a key role in maximizing store profitability by consistently exceeding sales targets, effectively using in-store technology, and contributing positively to the store team’s success.

Key Responsibilities

• Welcome customers warmly and genuinely to ensure an inviting shopping experience.
• Provide outstanding service to customers during all store visits.
• Understand and engage with the Customer Service measurement program.
• Drive sales performance to meet and surpass targets regularly.
• Utilize in-store digital devices to present the complete product range to customers.
• Encourage add-on and alternative product sales at every suitable opportunity.
• Support maintaining high visual merchandising standards on the sales floor.
• Keep inventory clean, organized, and adequately stocked with all sizes where possible.
• Ensure products are correctly priced and displays stay current.
• Be flexible to support other departments, deputize for colleagues, and perform additional duties as required.
• Consistently represent JD Sports professionally and conduct all work safely and responsibly.

Required Skills and Experience

• Strong communication and interpersonal skills.
• Confident and outgoing personality to engage with customers effectively.
• Proven selling skills with a focus on customer needs.

Employee Advantages

• Generous holiday allowance.
• Discounts on JD Group brands and affiliated organization products.
• Access to pension schemes according to role level.
• Opportunities for personal growth and professional development.

Application Process

Due to the large volume of applicants, response times may extend up to two weeks, after which unsuccessful applicants should consider their application declined. Candidates who meet the criteria will be invited first to a meeting with the talent acquisition team, followed by an interview with the hiring manager if shortlisted.