Retail & E-commerce Manager (EMEA)

About Netflix

Netflix ranks among the world's top entertainment platforms, serving over 300 million paid members across more than 190 countries with TV shows, movies, and games in various genres and languages. Customers enjoy the flexibility to watch and manage their entertainment anytime, anywhere on internet-connected devices.

Role Overview

The Retail & E-commerce Manager for the EMEA region will lead Netflix’s consumer product presence on leading online retail platforms such as Amazon, Zalando, and Bol.com. This role is critical for shaping the online customer experience, strengthening strategic partnerships, and driving brand visibility for Netflix’s franchises through ecommerce channels.

Key Responsibilities

• Develop and maintain strong, strategic partnerships with major e-commerce platforms throughout Europe, coordinating with various internal teams including marketing, partnerships, and category specialists.
• Manage and refine Netflix’s branded presence on e-commerce sites to maximize product discovery, customer traffic, and engagement.
• Design and implement continuous retail activation strategies including key event planning and campaign management throughout the year.
• Oversee and allocate the marketing budget for consumer product promotions across Amazon Europe, Zalando, and other critical platforms.
• Collaborate closely with toy industry leaders like Mattel, Hasbro, and LEGO to create impactful initiatives in the hardlines segment.
• Expand Netflix’s apparel and lifestyle products on Amazon, Zalando, and additional relevant marketplaces.
• Work with platform partners and internal teams to optimize product assortments and enhance the customer shopping experience.
• Identify new growth opportunities to boost brand cohesion and revenue sustainability online.
• Coordinate cross-functional efforts with Commercial Leads and Marketing to execute complex campaigns effectively.
• Connect with Netflix global teams to exchange e-commerce best practices and implement improvements internationally.
• Monitor market trends and emerging digital technologies to keep Netflix’s e-retail strategies innovative and competitive.
• Define engagement guidelines for digital retail, ensuring solutions strengthen Netflix’s brand presence on flagship platforms.

Candidate Profile

• Extensive experience (10+ years) in e-commerce retail, preferably with deep knowledge of Amazon retail operations, brand management, and campaign execution.
• Demonstrated operational excellence in leading successful e-commerce campaigns utilizing top-tier tools and methods.
• Strong analytical skills to monitor performance metrics and continuously refine retail strategies based on data insights.
• Proactive, results-driven, and adaptable mindset suited for fast-paced environments like Netflix and top e-commerce markets.
• Exceptional collaboration abilities to engage multiple stakeholders and navigate complex organizational settings.
• Passion for entertainment and global brands, with strong cultural alignment to Netflix’s values.
• Fluency in English is mandatory; a bachelor’s or higher degree or comparable relevant experience in e-commerce retail is preferred.

Inclusion and Diversity

Netflix values inclusivity and offers supportive interview accommodations on request. The company champions equal opportunity employment and embraces diversity across all dimensions including race, gender, orientation, disability, and more, fostering stronger teams through varied perspectives.