Project Coordinator

About QPS Evaluation Services Inc.

Established in 1995 and headquartered in Toronto, Ontario, QPS Evaluation Services Inc. is recognized as the largest Accredited Field Evaluation Agency worldwide. As a part of Applus Laboratories and an accredited Nationally Recognized Testing Body (NRTL), QPS operates advanced testing labs and engineering offices throughout Canada, the USA, and Europe. They are known for their expert engineering staff and exceptional customer service marked by fast delivery, cost-efficiency, and professionalism.

Role Overview

We are seeking a highly organized and customer-oriented Project Coordinator to join our expanding Toronto team. Reporting to the Business Line Manager, this role is crucial to managing the certification and testing projects from initiation to completion. Located onsite in Toronto, the Project Coordinator will be the principal liaison among customers, engineering teams, and internal stakeholders to ensure smooth project execution and excellent client experiences.

Key Responsibilities

• Act as the main contact between customers, engineers, and internal teams during the project lifecycle.
• Convey project requirements, timelines, sample requests, and technical documentation needs to clients.
• Examine technical documents and assemble project packages ready for commencement.
• Distribute and schedule projects to engineering personnel based on scope, priorities, and available resources.
• Monitor project milestones to ensure timely completion of all activities.
• Provide coordination support across Ordinary Location (OrdLoc) and Toronto Hazardous Location (HazLoc) projects.
• Use business systems and project management software, including Microsoft Dynamics, to track assignments and progress.
• Identify potential project risks, scheduling issues, and resource bottlenecks and facilitate their resolution.
• Work with internal teams to resolve customer issues and maintain high satisfaction levels.
• Participate in process improvement initiatives to enhance operational efficiency.

Qualifications

• A post-secondary education in Engineering or related discipline, or a minimum of three years’ experience in project coordination, customer service, or related roles.
• Strong communication skills, both written and verbal, able to effectively engage with technical and non-technical individuals.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Exceptional organizational skills capable of managing multiple projects and priorities efficiently.
• Attention to detail, excellent problem-solving capabilities, and strong relationship-building skills.

Preferred Skills and Experience

• Formal project management education or certification (diploma, certificate, or training).
• Certification from OACETT or Engineer-in-Training (EIT) status with PEO.
• Experience with Microsoft Project or comparable project management tools.
• Background in the Testing, Inspection, and Certification (TIC) industry.
• Familiarity with technical documentation, such as manuals, datasheets, drawings, and product specs.
• Work experience within engineering, testing, certification, or similar technical settings.

Benefits and Compensation

• Collaborative work environment with supportive and experienced colleagues.
• Opportunities for career advancement and recognition for employee contributions.
• A dynamic workplace committed to quality results and respectful client interactions.
• Competitive salary ranging from $60,000 to $78,000 annually, depending on skills and experience.
• Generous paid vacation to support work-life balance.
• Access to professional development and training programs for career growth.
• Comprehensive benefits including RRSP matching, health, dental, vision coverage, and flexible work arrangements.

Additional Information

• This opening represents a current vacancy with an opportunity to make a significant impact.
• No artificial intelligence is used in the recruitment process for this position.
• We are an equal opportunity employer committed to accessibility and inclusive hiring with accommodations available on request throughout the recruitment stages.