Product Owner - Website & eCommerce

About the Role

Join Skyline Enterprises, a renowned global tourism company dedicated to creating memorable experiences through iconic gondolas, luge tracks, adventure activities, dining, and immersive attractions. Operating internationally with deep roots in New Zealand, the company is embarking on a significant digital transformation focused on a new eCommerce platform. As Product Owner for Website & eCommerce, you will be instrumental in shaping, enhancing, and managing customer-centric digital experiences across Skyline’s global operations.

Key Responsibilities

• Guide and evolve the global website and eCommerce roadmap, ensuring multiple initiatives stay aligned with business objectives.
• Lead product discovery by identifying user challenges, validating concepts, and prioritizing enhancements for website and eCommerce platforms.
• Support the rollout of the new eCommerce platform through comprehensive testing, preparing the business for launch, and ongoing performance optimization.
• Manage the product backlog with data-driven prioritization balancing customer satisfaction, business impact, and delivery feasibility.
• Convert business requirements into explicit, actionable tasks for digital agencies, developers, and technology partners.
• Engage in CMS workflow management, conduct functionality testing, coordinate releases, and validate them before live deployment.
• Continuously refine the customer journey post-launch using insights from analytics, A/B tests, and conversion rate optimization initiatives.
• Research and incorporate emerging digital innovations and AI technologies when they offer meaningful benefits.

Candidate Profile

• Over five years of professional experience in product ownership, website management, eCommerce, or related digital fields.
• Proven track record handling customer-facing websites, digital platforms, and optimizing end-to-end digital experiences.
• Skilled in managing complex roadmaps and product backlogs within agile, iterative environments.
• Experience with customer research methodologies, product discovery, and validation techniques to guide solution development.
• Hands-on approach to issue investigation, requirements definition, functionality testing, and release support.
• Strong analytical capabilities utilizing customer data, digital analytics, and testing tools to inform product decisions.
• Excellent communication and stakeholder management skills with the ability to constructively challenge partners and agencies.
• A forward-thinking attitude with enthusiasm for emerging digital trends, technologies, and AI applications.

What’s Offered

• An influential position shaping the digital landscape of a globally recognized tourism brand.
• The chance to blend strategic product leadership with active involvement in delivery.
• Mentorship and support from an experienced Group Digital Manager focused on advancing the product roadmap.
• Opportunities for professional growth as the company’s digital capabilities evolve.
• A collaborative work environment encouraging ideas, curiosity, and transparent communication.
• Flexible working arrangements with a preference for Queenstown, but open to candidates across New Zealand.

Additional Information

Applicants must be New Zealand citizens, residents, or hold valid work visas. References will be requested later in the recruitment process; please avoid including them in your initial CV submission. For inquiries, contact the hiring manager by phone quoting Job ID: 18332.