Product Owner - CMP

About the Role

Storyteq’s Content Marketing Platform is a large-scale enterprise SaaS product that has been recognised by Gartner as a leader in Content Marketing Platforms and Digital Asset Management. It supports major global brands in running end-to-end content operations, including briefing, workflow, project coordination, templated creative production, review and approval, and asset delivery at scale. The product is AI-enabled and continues to evolve actively.

This Product Owner role sits inside a software engineering squad and is responsible for a defined section of the CMP. Working to a quarterly planning horizon, you will own the problem space for your area, identify what customers truly need, determine the outcomes that matter, and decide what should be built next. This is a hands-on, customer-facing position with real accountability for outcomes rather than a reactive backlog administration role.

Key Responsibilities

You will take full ownership of a specific product area, including the direction and quality of the backlog as well as the outcomes achieved there. Before committing to any initiative, you will define a clear hypothesis for the expected result and how success will be measured. User stories should describe the problem and intended outcome, while technical solution design remains with engineering.

You will also own instrumentation requirements for every feature released, ensuring acceptance criteria clearly state what must be tracked and how impact will be measured. In addition, you will lead squad ceremonies such as stand-ups, sprint planning, backlog refinement, and retrospectives.

A major part of the role is customer-led discovery. You will maintain direct relationships with customers in your product area rather than relying on Customer Success to relay their views. As part of the Product Trio with UX and Engineering, you will contribute to structured customer conversations, ground recommendations in evidence, and dig beneath the initial request to understand the real problem.

Delivery must be evidence-based. Each initiative should start with a defined hypothesis about the outcome, and after release you will check whether the desired behavioural or business result actually happened. When engineering, UX, and stakeholders differ in opinion, you will make the decision based on the available evidence, document the reasoning, and own the result.

You will manage roadmap candidates for your area and prepare well-supported, outcome-defined proposals for quarterly planning. Incoming requests from Customer Success and commercial teams will need to be assessed against the evidence threshold and, where appropriate, shaped into properly defined initiatives rather than being added ad hoc to a sprint. You will keep Customer Success and Product Marketing informed about progress, releases, and what is not being delivered, with clear reasons for decisions. You will also ensure Technical Writing receives everything needed so documentation is ready when features go live.

Why This Role Matters

CMP is Storyteq’s flagship platform, used by some of the world’s best-known brands to run their content operations. The decisions made in this role directly affect how marketing and creative teams at enterprise scale work every day. This is a high-accountability product role focused on customer outcomes, direct discovery, and evidence-led decision-making.

Requirements

You should bring at least 3 years of experience as a Product Owner or Product Manager in an Agile SaaS environment, with hands-on customer discovery, full backlog ownership, and measurable outcomes you can discuss concretely. Strong Scrum knowledge is needed, along with the ability to run ceremonies effectively and keep them purposeful.

You need to be able to write clear, outcome-oriented user stories and acceptance criteria that include measurement requirements, then verify whether those outcomes are achieved after release. Analytical thinking and comfort working with data are important, including the ability to define success metrics, interpret usage information, and use findings to guide prioritisation. Experience with product analytics tools is helpful, but the method matters more than any specific platform.

The role also requires confidence in handling inbound requests from non-technical stakeholders such as Customer Success or commercial teams, including the ability to push back with evidence and frame decisions as trade-offs. You should understand how to work alongside engineering teams while respecting the boundary between product ownership and engineering responsibility.

Clear communication is essential across technical and non-technical audiences, whether in writing, ceremonies, or customer conversations. Experience in marketing technology, content workflows, campaign management platforms, or Digital Asset Management is an advantage. Comfort using AI tools for research, synthesis, documentation, and analysis is also valued.

Personal Attributes

The right person will proactively create evidence-based proposals rather than waiting for direction. You should be comfortable making decisions, standing behind them publicly, and adjusting when results show a different answer. The ability to say no respectfully, explain trade-offs with evidence, and remain professional under pressure is important.

You should be comfortable operating with ambiguity and finding answers independently when things are unclear. Confidence in presenting to mixed audiences, building rapport quickly, and bringing clarity to discussions will help you succeed. You should also welcome challenge, listen carefully to input from engineering and UX, and then make the call without deferring to the loudest voice or waiting for consensus.

Benefits

In addition to a competitive salary, the package includes 25 days of holiday plus bank holidays, an extra Annual Wellbeing Day, a pension scheme, and a corporate medical cash plan. Employees also get access to savings and discount offers through an online community platform, an Employee Assistance Programme, a Cycle to Work Scheme, monthly employee awards with a £250 bonus, and a paid volunteer day to support charity work.

Other perks include a referral scheme offering £1,000 for successful recommendations, a wellbeing programme with workshops and wellbeing champions, and enhanced family-friendly leave. The company also promotes diversity, inclusion, and community through employee groups such as Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together, and Women In Tech Together.

Equal Opportunity & Diversity

The organisation states that it welcomes and supports diversity in hiring and treats applicants fairly regardless of age, race, gender, gender identity, religion, sexual orientation, disability, or nationality. It is committed to improving the visibility and recognition of under-represented talent across the company and the wider industry.

Additional Information

The role is based in the United Kingdom and is onsite. No salary figure, vacancy count, start date, or application deadline was provided in the source material.