Product Manager, Digital Experience & E-Commerce

Overview

Scoot Pte Ltd is looking for an experienced Product Manager to spearhead their Digital Experience and E-Commerce projects. This role centers on strategizing, developing, and fine-tuning digital products and e-commerce platforms to elevate the customer journey and contribute to business expansion.

Key Responsibilities

• Devise and implement comprehensive product roadmaps for digital experience and e-commerce ventures.
• Work collaboratively with diverse teams to collect and analyze business needs.
• Produce and uphold extensive product documentation such as wireframes and business requirements.
• Supervise the full product cycle from concept through launch and subsequent refinement.
• Use analytical platforms like Google Analytics and Tableau for data-driven product insights and performance tracking.
• Participate in UX design collaborations, partnering closely with designers using tools including Figma and Miro.
• Manage content management systems to ensure uniform and appealing digital content delivery.
• Handle relationships and contracts with vendors tied to digital products and e-commerce channels.
• Apply change management tactics to facilitate smooth integration of new digital solutions.
• Encourage clear communication and resolve conflicts among different stakeholders.
• Keep abreast of market trends and competitor dynamics to spot innovation opportunities.

Required Qualifications & Skills

• Degree in Business, Computer Science, Information Systems or a related discipline; MBA is advantageous.
• Minimum 5 years’ product management background, specifically within digital or e-commerce domains.
• Expertise with product management methodologies, including roadmapping and creation of wireframes.
• Advanced analytical capabilities using Google Analytics, Tableau, and Excel.
• Knowledge of user experience design principles and proficient with tools such as Figma and Miro.
• Experience managing content management systems and e-commerce technologies.
• Impeccable project management and organizational talents.
• Strong interpersonal communication and conflict resolution skills.
• Vendor management and contract negotiation experience.
• Analytical thinking and adept problem-solving abilities.
• Ability to adapt and learn quickly in dynamic environments.
• Understanding of change management concepts and procedures.