Product Director - Customer Applications

Overview

Take ownership of a transformative project that will redefine client engagement for a private-equity-backed firm transitioning from acquiring technology to creating it. This senior role centers on launching a new client portal from scratch, a pivotal and high-stakes product that spans all business units and carries significant revenue implications.

Key Responsibilities

• Lead the end-to-end development and delivery of a brand-new client portal.
• Define and own the product roadmap and steer strategic direction.
• Collaborate closely with renowned design agencies to ensure exceptional user experiences.
• Balance competing priorities across diverse business stakeholders while maintaining focus on core objectives.
• Navigate complex operational environments with minimal oversight, exhibiting independent decision-making.

Candidate Profile and Skills

• Technical foundation with experience likely beginning as a front-end developer and evolving into product management.
• Deep understanding of customer-facing applications, from both user interface/user experience and engineering perspectives.
• Knowledge of how artificial intelligence can enhance client interactions.

Additional Information

This position offers fully remote work arrangement along with competitive salary and benefits. This is an opportunity to spearhead a meaningful and impactful product initiative within the firm.