Product Designer

Role overview

Based in Manchester, this is a permanent full-time opportunity for a Product Designer to help shape new product ideas before they move into scaled technology delivery. The role focuses on turning strategy into practical, testable and technically considered product experiences ready for build.

About City Football Group

Founded in 2013, City Football Group is the world’s leading private owner and operator of football clubs, with a global network of teams united by a shared commitment to doing things differently. Beyond our clubs, we invest in football-related businesses and create partnerships that support the growth of the game and the communities around it. Our purpose is to empower better lives through football, and we are proud of the positive impact our clubs create locally and internationally.

About the product team

Within the Product team, the focus is on converting approved ideas into experiences that are clear, useful and ready for delivery. This position works closely with Product Managers, Technology Solutions and operational colleagues to reduce uncertainty early, test assumptions quickly and make sure product concepts are well defined before wider implementation begins.

What the role involves

The Product Designer will play a key part in shaping product concepts before they progress into scaled technology delivery. You will help convert approved strategy into journeys, prototypes and experience concepts that can be tested, refined and checked for early technical feasibility.

A major part of the job is making ideas easier to understand and more practical to build. You will develop wireframes, prototypes and interaction models, map customer journeys, and use user feedback, operational insight and performance data to strengthen concepts before they move into the build stage.

You will collaborate with Product Managers, Technology Solutions, engineers and stakeholders across commercial, marketing and operational teams. By clarifying requirements and helping identify what is feasible, what needs adjustment and where development work is needed, you will improve collaboration and product readiness across the team.

What you need to bring

• Hands-on experience designing digital products, user journeys or customer experiences in product, digital or commerce settings.
• Strong capability in prototyping, journey mapping and validating concepts.
• A solid grasp of user experience, interaction design and usability best practices.
• Experience producing wireframes, prototypes and interface designs with appropriate design tools.
• The ability to work with Product Managers, engineers and technology teams to shape early requirements and assess feasibility.
• Clear communication skills, a structured approach to problem solving and comfort working through ambiguity.

Why join us

City Football Group offers support, flexibility and encouragement so people can do their best work while looking after their wellbeing. The culture is built around collaboration, openness and hard work, with a strong emphasis on learning and growth.

Benefits include 26 days of annual leave plus a day off for your birthday, private healthcare and dental cover, and an annual discretionary bonus. You will also have access to a Health Cash Plan, an Employee Assistance Programme with 24/7 GP support, and company pension and life assurance.

For Manchester-based employees, additional benefits include free on-site parking, complimentary breakfast and lunch, and access to a variety of sports and leisure clubs.

Other perks include cycle to work, Give As You Earn, discounted match tickets, savings in the City Store, a free City+ subscription, stadium tour discounts, and wider retail and lifestyle offers.

Application information

Applications should be submitted through the careers site by 19 July 2026. Early applications are encouraged.

The organisation works with a select group of agency partners and does not accept unsolicited applications. Any CV sent without prior agreement will be treated as a direct application.

Equal opportunities

City Football Group is an equal opportunities employer and welcomes applicants from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Applications will be screened and only candidates whose experience and skills appear to meet the requirements will be contacted for interview. If you need reasonable adjustments or support during the process, you can contact [email protected].

Recruitment and compliance

All recruitment communications from City Football Group come from @cityfootball.com email addresses. If you receive a message from Gmail, Outlook.com or another personal email service claiming to represent CFG, please confirm it with the hiring team.

Employment is subject to proof of eligibility to work in the UK. Because of the safeguarding commitment, all UK-based CFG roles require a DBS check when employment begins. The level of check may be basic, standard or enhanced depending on the role and its responsibilities.