Operations Specialist

About Credence

Credence is dedicated to supporting mission-critical initiatives through advanced technology solutions, including AI/ML, enterprise modernization, and intelligence capabilities for major defense and health federal agencies. Privately owned and recognized as a top employer while featured on the Inc. 5000 list for 12 consecutive years, Credence believes in servant leadership, focusing on the success of clients, employees, and partners for collective achievement.

Role Overview

The Operations Specialist will provide essential day-to-day operational support to the Dayton Program Management Office. This role involves assisting Program Managers who oversee multi-million dollar contracts for the U.S. Air Force, Department of War, and other governmental entities.

Key Responsibilities

• Edit, review, and compile program deliverables and status reports.
• Manage employee travel requests by reviewing, processing, and tracking them.
• Approve expense reports ensuring accuracy and appropriate documentation before reimbursement.
• Handle onboarding and offboarding procedures for staff arrivals and departures.
• Maintain confidentiality and timely updates of employee data using spreadsheets.
• Record and keep detailed notes and meeting minutes as necessary.
• Track and manage office equipment inventory accurately.
• Order and replenish office supplies as needed.
• Ensure contract tasks, deliverables, and deadlines are tracked and met promptly.
• Coordinate and communicate with employees, task leads, business partners, government officials, and clients.
• Serve as the local liaison between employees, Program Managers, and corporate teams.
• Assist with organizing business meetings and events such as job fairs and employee gatherings.
• Perform additional duties as assigned by Program Managers.

Required Qualifications

• Advanced proficiency with Microsoft Office suite including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
• Experience with timekeeping systems such as Deltek and Costpoint.
• Familiarity with travel and expense management platforms like SAP and Concur.
• Strong understanding of international travel regulations.
• Practical knowledge managing travel in line with Federal Travel Regulations (FTR), Joint Travel Regulations (JTR), and General Services Administration (GSA) policies for compliant travel planning and reimbursement.
• Competence in records management and organizational skills.
• Excellent communication abilities.
• Capability to take precise and comprehensive meeting minutes.
• Preferred knowledge of Department of Defense, U.S. Air Force, and government contracts.
• Familiarity with project management principles is advantageous.
• Willingness to work after hours and travel occasionally as required.

Benefits

• Comprehensive health coverage including medical, dental, and vision plans.
• Retirement benefits such as 401(k) and IRA options.
• Life insurance offerings (basic, voluntary, and accidental death & dismemberment).
• Paid time off encompassing vacation, sick leave, and public holidays.
• Family leave benefits including maternity and paternity leave.
• Short-term and long-term disability insurance plans.
• Access to ongoing training and development programs.