Operations Associate

About the Role

IIQAF Group seeks an attentive and proactive Operations Associate to aid in the daily management of hospitality venues across Sydney. This role ensures seamless workflow coordination and efficient service delivery, enhancing overall guest satisfaction.

Key Responsibilities

• Manage daily operations of hotels, restaurants, and other hospitality services
• Coordinate staff rosters, operational tasks, and scheduling
• Oversee service quality and guest experience metrics
• Assist with inventory control and logistics for food, beverages, and supplies
• Compile operational reports and maintain precise documentation
• Work cooperatively with front-of-house, kitchen, and administrative teams
• Spot and recommend operational improvements to increase efficiency
• Maintain compliance with health, safety, and hospitality regulations

Required Skills and Qualifications

• Demonstrated experience in hospitality operations or related roles
• Strong organizational skills with ability to multitask and solve problems
• Familiarity with hotel, restaurant, or catering operational environments
• Capability to thrive in fast-moving hospitality settings
• Excellent communication and teamwork aptitude
• Proficient in MS Office and hospitality management software

Preferred Qualifications

• Diploma or certificate in Hospitality Management or Operations
• Knowledge of inventory tracking, point-of-sale systems, and service protocols
• Experience with large-scale hospitality operations

Compensation and Benefits

• Competitive annual salary ranging from AED 80000 to AED 85000
• Full-time position based in Sydney’s vibrant hospitality sector
• Opportunity to work within prestigious hotel and restaurant environments
• Supportive and professional team atmosphere
• Pathways for professional growth and advancement in operations management