Operations Administrator - Freight

About the Role

Join a reputable freight forwarding and logistics company situated in Little Island, Cork. As a member of a dynamic sea freight team, you will play an essential part in ensuring smooth daily operations involving import, export, and logistics within a fast-moving, customer-centered environment.

Key Responsibilities

• Maintain precise shipment records and operational data.
• Prepare, process, and manage documentation related to freight, shipping, and customs.
• Assist with import, export, and customs administrative tasks.
• Oversee electronic filing systems and departmental documentation.
• Process sales and purchase invoices and help resolve invoice-related queries.
• Perform basic reconciliations and support month-end reporting activities.
• Compile weekly and monthly operational reports, including KPI data.
• Handle customer enquiries and provide updates on shipments.
• Maintain records of customers, suppliers, and carriers.
• Manage incoming emails, correspondence, and phone calls.
• Offer general administrative assistance to management and operations teams.
• Support compliance, audit, and reporting functions across the organization.

Candidate Requirements

• Prior experience in an administrative role.
• Strong organizational skills with keen attention to detail.
• Proficiency in Microsoft Excel, Word, Outlook, and Teams.
• Excellent communication and customer service capabilities.
• Adept at juggling multiple tasks in a high-paced environment.
• Experience in freight forwarding, logistics, or supply chain is beneficial.
• Familiarity with import/export documentation or customs procedures is advantageous.

Benefits and Perks

• On-site parking facilities.
• Annual performance-linked bonus.
• Yearly salary review.
• Employer pension contribution at 5%.
• Life insurance coverage equal to four times the annual salary.
• Income protection benefits.
• Supportive and cooperative team atmosphere.
• Prospects for career growth within the freight forwarding and logistics industry.
• Exposure to import, export, and sea freight operations.
• Access to training and professional development opportunities.