Office Administrator

About BeyondTrust

BeyondTrust is a leading global company specializing in identity security, dedicated to creating a safer world through its cybersecurity SaaS offerings. Trusted by 20,000 clients worldwide, including 75 of the Fortune 100 companies, BeyondTrust empowers organizations to manage their identity attack surface effectively and protect against threats from both external and internal sources. The company values diversity and inclusion, fostering a culture of flexibility, trust, and continuous learning to support employee growth and success.

Role Overview

The Office Administrator supports the daily administrative, facilities, and basic IT needs of the Dubai office to ensure a well-organized, compliant, and efficiently operating work environment. This position serves as the main contact for office operations, building management, government compliance (including MOHRE), and employee assistance matters.

Key Responsibilities

• Manage everyday office operations to maintain a clean, orderly, and fully functional workspace.
• Serve as liaison with building management and landlords regarding maintenance, repairs, access, and facility-related issues.
• Oversee vendor relationships covering cleaning, maintenance, catering, courier, and security services.
• Handle procurement of office supplies, equipment, and stationery, including budget monitoring and expense tracking.
• Manage Ejari registration and renewal processes for office premises.
• Coordinate internal meetings, events, and visits, managing room reservations, catering, and logistics.
• Assist new employees with their onboarding logistics, setting up workstations and conducting office orientations.
• Maintain office health and safety standards and ensure compliance with local regulations.
• Manage incoming and outgoing mail, deliveries, and visitor reception when needed.
• Coordinate travel arrangements and logistics for staff and visiting personnel as required.
• Provide administrative support to HR and other teams through document management and record keeping.
• Offer basic IT support, including resolving simple issues like Wi-Fi connectivity or printer access, and escalate complex problems to IT teams or vendors.
• Coordinate IT equipment setup for new hires, collaborating closely with IT to ensure readiness.
• Log IT faults and follow up to guarantee timely repairs of shared office equipment including printers, scanners, and AV/video conferencing systems.
• Attend MOHRE appointments and collaborate with legal on related compliance matters.

Requirements and Qualifications

• A minimum educational qualification above secondary/high school diploma, such as a diploma or bachelor's degree.
• Excellent organizational skills with an ability to multitask and pay close attention to detail.
• Strong verbal and written communication skills in both Arabic and English.
• Proficient in Microsoft Office tools like Word, Excel, and Outlook, and comfortable with everyday IT systems.
• Basic problem-solving skills for common IT issues, or a willingness to acquire such skills.
• Professional, dependable, and proactive work attitude.
• Willingness and ability to attend government entities in person as part of role duties.
• Trustworthy handling of sensitive company items and information, including possession of the company stamp.

Preferred

• Prior experience in office administration, support, or customer-facing roles.
• Exposure to basic IT support or helpdesk responsibilities.
• Familiarity with office management software, IT ticketing, or facilities management systems.
• Interest in pursuing a career within a corporate or technology sector.

Cultural Values

BeyondTrust promotes diversity and inclusion as core principles that shape team building, leadership development, and a culture where employees feel connected and valued. The company is committed to supporting its employees so they can deliver exceptional service to a diverse customer base.