Mortgage Processor

Job Overview

The Mortgage Loan Processor plays a critical role in organizing and managing all paperwork and documentation related to mortgage loan applications. This role requires preparing necessary disclosures, ordering appraisals, title services, and escrow, while ensuring all loan data is accurately validated within the loan operating system.

Key Responsibilities

• Verify borrower information by ordering credit reports and confirming employment details directly with employers.
• Review documentation from various sources such as borrowers, title companies, appraisers, and real estate agents to validate employment, income, assets, net worth, willingness to pay, property appraisals, and surveys.
• Analyze loan files to determine completeness and readiness for underwriting submission.
• Submit completed loan packages to underwriting for comprehensive review.
• Coordinate with loan closers, originators, title companies, escrow agents, and borrowers to facilitate loan closing and funding.
• Gather any additional conditions or documentation required from borrowers to finalize funding.

Required Qualifications and Skills

• Exceptional customer service skills with clear verbal and written communication abilities.
• Foundational understanding of lender and investor underwriting guidelines and loan program requirements.
• Competency in preparing both state and federally mandated loan disclosures.
• Capability to effectively manage loan processing pipelines and workflow.
• Knowledge of basic underwriting practices including income calculation, asset assessment, appraisal report analysis, and review of title commitments and preliminary title reports.
• Preferred to have at least two years of experience in mortgage processing.

Company Highlights

• Inclusive and supportive company culture.
• Recognized as a Top Workplace for six consecutive years (2016-2021).
• Part of the Russell 2000 Index, reflecting strong company growth.
• Benefits include accrued sick and vacation leave, 10 paid holidays, medical insurance with HSA and FSA options, dental and vision coverage.
• 401(k) plan with company matching to support future financial planning.

Physical and Work Environment Requirements

• Ability to remain seated for extended periods during computer-based tasks.
• Frequent use of keyboard, mouse, telephone, and computer screens.
• Communication via phone, video conferencing, and in-person interactions with various stakeholders.
• Capability to hear and understand conversations both in person and over the phone.
• Occasional standing, walking, bending, reaching, stooping, and lifting up to 20 pounds.
• Ability to maintain focus and attention to detail amidst repetitive tasks and a dynamic office setting with frequent interruptions and shifting priorities.
• Possibility to attend meetings or training sessions at alternate company locations when necessary.