Merchandising and Pricing Assistant

About the Role

SwapUp is dedicated to making secondhand shopping a popular choice by promoting sustainable consumption. We are seeking a well-organized and thoughtful individual to join our dynamic team as a Merchandising and Pricing Assistant. This is a part-time position, working four days a week on-site at our headquarters in Artarmon, North Sydney.

Key Responsibilities

• Evaluate incoming clothing and handbags for condition and brand relevance.
• Take high-quality photographs and prepare items for listing on our website.
• Sort and categorise products accurately with attention to details.
• Pick and pack customer orders efficiently.
• Provide excellent customer service to enhance sales in-store.
• Contribute to social media content creation to engage our audience.

Ideal Candidate Profile

• Possesses up-to-date knowledge of fashion trends, brands, and market segments, including contemporary and classic styles.
• Strong interpersonal and communication skills for effective teamwork in a fast-moving, small team environment.
• Analytical skills to assess appropriate pricing strategies, monitor sales, and use data to guide merchandising decisions.
• Highly meticulous and detail-oriented in product description, pricing, and categorisation.
• Ability to multitask efficiently and work with urgency.
• Passion for secondhand shopping and sustainability practices.
• Reliable with the ability to commute regularly to our Artarmon office four days per week (Monday to Friday).
• Capable of managing time well and adapting to shifting priorities.
• Honest, organized, and self-motivated, with a willingness to take initiative.

Preferred Qualifications and Experience

• Interest in circular fashion, environmental sustainability, or waste reduction.
• Basic knowledge of e-commerce platforms or experience in online retail operations.
• Background in fashion, resale, or sustainability-related businesses is advantageous.
• Previous exposure to customer service roles.
• Experience in merchandising and social media is a plus.
• Motivated to work in a small yet high-performing team setting.
• Business acumen with a proactive approach.

Opportunities for Growth

• Initially, tasks will be assigned; however, self-direction is expected over time.
• Opportunities to propose process improvements and engage in broader company activities.

Why Work with Us?

• Join a forward-thinking company championing circular fashion and conscious purchasing.
• Comprehensive training on the contemporary resale market provided.
• Collaborative and supportive work environment.
• Gain valuable experience in e-commerce and retail operations.
• Potential for both personal and professional growth within the organization.
• Employee discount available.
• Role starts as casual, with the possibility of becoming permanent within 6-12 months based on performance.