Manager/Director, Revenue Operations

Position Overview

This opportunity is presented on behalf of a partner company searching for a Manager or Director of Revenue Operations located within the United States. The role entails building and scaling a commercial operations framework for a fast-expanding healthcare technology organization. You'll act as a strategic collaborator with leadership teams to design systems, processes, and analytical insights to enable consistent revenue growth and enhance data-driven decisions across Sales, Marketing, Finance, and Operations.

Key Responsibilities

• Establish and lead the Revenue Operations division, including development of commercial processes, system management, reporting mechanisms, and routine operational cycles.
• Maintain primary responsibility for CRM management, ensuring data integrity, pipeline transparency, process adherence, and ongoing platform improvements.
• Develop revenue forecasting procedures, pipeline oversight, and generate executive-level reports to inform strategic planning.
• Create scalable pipeline frameworks such as opportunity criteria, sales stages, and forecast methodologies.
• Implement deal desk protocols supporting pricing authorization, commercial assessments, contract administration, and cross-team collaboration.
• Design dashboards, key performance indicators, and reporting systems that deliver actionable commercial insights organization-wide.
• Collaborate with Sales, Marketing, Finance, and Operations leadership to optimize customer lifecycle management and accelerate growth.
• Lead regular commercial operational meetings including pipeline evaluations, forecasting reviews, and strategic business discussions.
• Identify inefficiencies, close operational gaps, and introduce automation to enhance productivity.
• Formulate a long-term Revenue Operations strategy to support scaling and organizational expansion.
• Provide leadership with actionable insights and data-driven recommendations through ongoing analysis and performance monitoring.
• Utilize AI-driven tools and emerging technologies to refine workflows, reporting, and operational efficiency.

Candidate Profile

• Minimum 8 years progressive experience in Revenue Operations, Sales Operations, or Commercial Operations roles.
• Proven background building or enhancing revenue operations in healthcare technology, SaaS, or startup sectors.
• Expertise in managing CRM systems—preferably HubSpot—including administration, optimization, and data governance.
• Strong experience establishing forecasting processes, pipeline methodologies, and executive reporting standards.
• Skilled in developing business intelligence tools, dashboards, and commercial performance analytics.
• Comprehensive knowledge of revenue lifecycle, sales procedures, and commercial operational frameworks.
• Ability to translate complex data into strategic insights and actionable plans.
• Demonstrated strong communication skills with senior executives and various functional teams.
• Highly organized with ability to manage multiple priorities and thrive in fast-paced environments.
• Proficient analytical and problem-solving abilities, with a focus on process improvement.
• Independent operator capable of creating structure amidst ambiguity and delivering measurable results.
• Familiar with AI tools and enthusiastic about integrating new technologies into daily work.

Compensation and Benefits

• Competitive base salary ranging from $145,000 to $185,000, dependent on experience, skills, qualifications, and location.
• Eligibility for discretionary bonus and a comprehensive benefits package.
• Multiple medical insurance options, including a plan that covers 100% premium for employees and dependents.
• Vision and dental insurance coverages.
• Flexible paid time off policy for exempt employees and separate paid time off plans for non-exempt employees.
• Paid sick leave compliant with applicable state regulations.
• 12 weeks of paid parental leave.
• Twelve company-paid public holidays along with additional company recharge days.
• 401(k) retirement plan options.
• Annual professional development stipend to support continuous learning and career advancement.
• Annual wellness stipend covering fitness, mental health, and other health-related activities.
• Opportunity to contribute to a mission-driven organization leveraging technology and innovation to improve healthcare outcomes.
• Collaborative work culture with regular interaction with executive leadership and cross-functional teams.

Additional Information

This position operates through a partner company which manages application processing and subsequent hiring procedures. The recruitment process is supported by AI-enabled matching to ensure equitable and efficient screening against essential qualifications. Final selection and interview coordination are handled internally by the partner company. Applicants’ data is managed under stringent privacy standards compliant with data protection laws. AI tools may assist in initial application review but do not replace human decision making in hiring.