Loss Prevention Store Security Agent

About TJX Canada

TJX Canada offers a dynamic workplace with room to learn, grow, and contribute. The organization values diversity, collaboration, and employee development across its Distribution Centers, Corporate Offices, and retail banners including WINNERS, HomeSense, and Marshalls. It is part of a Fortune 100 company and a leading global off-price retailer. TJX Canada is committed to equal opportunity and to accommodating individuals throughout the hiring process.

Role Overview

The Loss Prevention Store Security Agent plays a key part in maintaining a safe, secure, and customer-friendly store environment. This position focuses on preventing theft, supporting store investigators, using CCTV systems, and protecting associates, customers, and company assets. It also offers opportunities to build leadership ability, interact with customers, and work closely with a collaborative retail team.

Key Duties

• Represent the store in uniform by greeting shoppers, responding to pedestal alarms, and helping maintain a positive customer experience.
• Identify and stop theft and fraud affecting TJX stores, assist during suspect apprehensions, and support civil or criminal proceedings when needed.
• Monitor the store through CCTV and floor patrols, and work with Organized Retail Crime investigators to detect, document, and report losses involving repeat offenders or organized groups.
• Escalate alert signals and support internal investigations related to dishonesty, supply-chain losses, and external incidents, including coordination with law enforcement and district leadership on shrink-related issues.

Benefits and Work Environment

• A workplace culture built on integrity, respect, teamwork, and inclusion.
• Structured training and development opportunities to help expand professional skills.
• Associate discounts for employees and eligible family members.
• Benefits available from day one, including a healthcare spending account, retirement savings program, employee and family assistance support, and wellness resources.
• Career growth opportunities along with tuition reimbursement.
• Vacation entitlement plus an option to purchase an additional week through a Vacation Trade Program.
• A guaranteed 37.5-hour work week throughout the year, with reimbursed parking and mileage where applicable, and advance scheduling to support work-life balance.
• Company-supplied equipment such as a cell phone, laptop, and tools, plus provincial security licensing training and annual fee reimbursement.

Candidate Profile

Applicants should have at least a high school diploma or equivalent experience. Backgrounds or studies in retail loss prevention, military service, security, law enforcement, or related fields are encouraged. A provincial security license is required where applicable. A valid driver’s licence is preferred, depending on the market, along with access to a vehicle and a clean driving record.

Additional Information

Candidates aged 18 and older must complete a criminal record check during the hiring process. TJX Canada uses artificial intelligence to help screen and assess applicants. Internal TJX associates must apply through the Jobs Hub in Workday; direct submissions to this posting will not be accepted.

Posting Details

The posting end date is July 2, 2026.

Location

60 Standish Court, Burnaby, British Columbia, Canada. The listing also references CAN Home Office Mississauga, ON.

Compensation

The expected annual salary range for this role is $37,590 to $52,626. The final offer may be higher depending on skills, qualifications, and experience.