Life & Annuity Operations Roles

Overview

This opportunity is with a global multinational client through You & I Consulting. The role is suited for professionals who want to build their career in insurance operations, risk controls, or quality assurance within the life and pensions space.

Open Roles

• Process Associate – Life & Pensions
• Risk & Controls Analyst
• Quality Assurance Analyst (QAG)

Location

Openings are available in Mumbai, Pune, Kolkata, and Hyderabad.

Compensation

The offered package goes up to 8 LPA.

Education

A graduate degree in any discipline is compulsory. Post-graduation or certifications in Risk Management, Quality (Lean Six Sigma), or Finance & Accounting are preferred.

Experience

For Life & Pensions roles, candidates should have 1 to 7 years of experience. For QAG roles, 3 to 8 years of experience is expected.

Core Skills

Applicants should bring strong written and spoken communication, analytical thinking, problem-solving ability, MS Office proficiency, and exposure to ERP platforms such as SAP or JDE. Teamwork and stakeholder coordination are also important.

Domain Knowledge

The ideal candidate should understand risk management frameworks, iQMS, governance policies, and the Life & Pensions domain, including policy lifecycle, claims handling, and servicing. Knowledge of quality methods such as Lean Six Sigma, SLA and accuracy metrics, and fixed assets/lease accounting concepts like IFRS 16 and ASC 842 is also valuable.

Responsibilities

• Manage policy servicing, claims, and new business work in insurance operations.
• Track daily transaction volumes and inventory while meeting SLA targets.
• Create SOPs, process flows, and training materials.
• Assist with the Line 1 Risk & Controls function.
• Spot control gaps, evaluate risks, and help implement corrective measures.
• Follow governance requirements, internal policies, and compliance standards.
• Review Life & Pension transactions as part of quality checks.
• Identify defects and process issues, then provide clear corrective feedback.
• Prepare quality dashboards, reports, and scorecards.

Application Support

Interested candidates can contact Jayanti at 96096 67716 by call or WhatsApp and share the following details: name, mobile number, email, address, highest qualification, total work experience, current organization, preferred location, last CTC, and expected CTC. If the phone line is busy, WhatsApp the details to the same number. Candidates may also refer friends or relatives who fit the requirements.

Additional Notes

The company mentions that it has helped candidates secure placements with more than 64 MNCs across India. The posting emphasizes that this is an opportunity to grow with a leading global MNC.