Human Resources Coordinator

Role Overview

This position of Human Resources Coordinator within HR Shared Services offers vital administrative assistance covering comprehensive human resource operations and full employment cycle activities. The coordinator manages confidential employee records while delivering excellent support and customer service to staff and the public, serving as the initial contact for HR inquiries.

Key Responsibilities

• Coordinate recruitment and onboarding by arranging interviews and introductory meetings.
• Input applicant data into the Applicant Tracking System (ATS).
• Work alongside internal teams to facilitate extending job offers.
• Keep applicants informed about their application status.
• Organize and administer tests for safety-sensitive roles and handle drug and alcohol program documentation.
• Present information sessions and participate in designated meetings.
• Oversee contingencies such as background checks, driving records, references, and compliance with drug and alcohol policies.
• Participate as a panelist in candidate interviews.
• Manage candidate assessment processes, liaising with vendors, communicating results, and maintaining reporting and tracking.
• Maintain confidential department files and personnel records accurately.
• Prepare varied HR-related materials and informational packets.
• Provide prompt and professional responses to HR-related queries via phone and email from employees, candidates, and the public.
• Perform additional related duties as required.

Required Qualifications and Skills

• Minimum two years of experience in administrative, recruitment, scheduling, or HR-related roles.
• At least two years of experience handling highly detailed work involving sensitive or privileged information.
• Strong public speaking and presentation capabilities.
• Proficient with Microsoft Office suite.
• Understanding of general office procedures, proper etiquette, grammar, and confidentiality handling.
• Ability to foster an inclusive workplace valuing diversity, equity, and inclusion that supports organizational values.
• Effective time management, multitasking, and adaptability to shifting priorities.
• Strong data management, organizational, critical thinking, and interpersonal communication skills.
• Attention to detail and proficiency in public speaking and presentations.
• Excellent customer service skills with sound judgment in escalating issues when necessary.

Preferred Experience

• Over one year of experience managing applicant tracking systems or full recruitment cycles.
• Familiarity with ATS or HRIS systems such as iCIMS or PeopleSoft.
• Experience hosting virtual meetings using Zoom or Microsoft Teams, including managing breakout rooms and presenting to diverse audiences.

Working Conditions

This role is entirely office-based, requiring use of standard office equipment and movement between office locations. Tasks may occasionally need to be conducted in noisy environments.