Houseman

Position Overview

The Houseman is responsible for maintaining cleanliness and order in all designated hotel areas, ensuring adherence to company policies and standards.

Key Duties and Responsibilities

• Collect linen and trash from assigned locations.
• Maintain a professional and positive image while communicating courteously with guests.
• Keep storage rooms tidy and well-organized.
• Clean and maintain the appearance of sidewalks, stairs, exterior doors, windows, and vents.
• Empty wastebaskets and properly dispose of waste in designated receptacles.
• Vacuum guest rooms and public spaces on a daily basis.
• Assist with special housekeeping projects as directed by supervisors or management.
• Replace all used linens daily with fresh ones.
• Deliver exceptional customer service to guests at all times.
• Perform additional duties as assigned by management.

Minimum Qualifications

• Ability to read, write, and speak English effectively.
• At least one year of experience in customer service roles.
• Strong customer service skills and a positive attitude.

Physical Requirements and Work Environment

• Ability to work shifts up to 12 hours.
• Physical activities include frequent bending, reaching, stooping, lifting, carrying, pushing, and pulling.
• Capacity to lift items up to 50 pounds and push/pull up to 80 pounds.
• Must have full vision and hearing capabilities.
• Exposure to hazards such as slips, trips, dirt, humidity, temperature extremes, and cleaning chemicals.
• Requires frequent hand washing and contact with water and sanitation products.

Additional Conditions

Employment is subject to passing background and drug screenings.