Front Desk Receptionist

Job Overview

We are seeking a Front Desk Receptionist to serve as the first point of contact at our office in Mumbai. The selected candidate will provide professional and courteous assistance to visitors, clients, and guests while performing various administrative tasks to ensure smooth office operations.

Key Responsibilities

• Greet and provide support to visitors, clients, and guests in a courteous and professional manner.
• Manage incoming phone calls by answering, screening, and directing them appropriately.
• Maintain accurate visitor logs and issue visitor passes as needed.
• Handle all mail, courier services, and package deliveries efficiently.
• Coordinate appointment scheduling and manage reservations for meeting rooms.
• Organize and maintain office records, files, and documentation.
• Collaborate with various departments to offer administrative assistance as required.
• Ensure the reception area remains tidy, well-organized, and welcoming.
• Support basic data entry, email communications, and other clerical duties.
• Carry out any additional administrative tasks assigned by management.

Working Conditions

This is a full-time, office-based position with standard working hours. Occasional flexibility in schedule may be necessary.

Required Qualifications and Skills

• Excellent verbal and written communication skills.
• Strong interpersonal skills with a customer-service orientation.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Basic familiarity with email handling and office equipment operation.
• Exceptional organizational skills and an ability to multitask effectively.
• Professional appearance and a positive, approachable attitude.
• Ability to maintain confidentiality and handle sensitive information discreetly.