Finance Executive

Job Overview

The Finance Executive will lead efforts in automation projects and continuous enhancement of billing processes, alongside addressing billing inquiries and disputes efficiently.

Key Responsibilities

• Drive automation initiatives and process improvements related to billing resolution and dispute management.
• Provide training, mentoring, and support to team members to ensure smooth operations.
• Act as a liaison with the offshore delivery center and collaborate proactively with internal and external stakeholders on routine and special operational tasks, including data analytics and ad hoc projects.
• Review and update policies and procedures to align with current regulations, technological advances, and industry best practices.
• Ensure accurate and timely verification and completeness of billing documentation.
• Analyze application forms and prepare data required for billing and adjustments with precision.
• Maintain financial integrity related to billing systems and processes.
• Monitor service delivery key performance indicators, identify issues, and manage vendor performance in accordance with Service Level Agreements (SLAs); conduct quality assurance evaluations of vendor work.
• Participate in scope definition and execute user acceptance testing (UAT) for billing systems.
• Undertake any additional duties related to billing operations as assigned.

Qualifications and Skills

• A Bachelor's degree in Finance or Accounting is required.
• Possess 2-3 years of experience working within billing functions.
• Proactive problem-solving to address issues with consideration of both business and system limitations in alignment with accounting needs.
• Demonstrate emotional stamina and the ability to maintain performance under ongoing pressure in a dynamic work environment.
• Strong analytical capabilities with an aptitude for independent work to meet strict deadlines.
• Excellent communication abilities, both verbally and in writing.
• High proficiency in Microsoft Office suite.
• Experience in shared services or telecommunications industries is beneficial but not mandatory.