Digital Relationship Manager (Voice)

Role Overview

Join a prominent financial services company that provides comprehensive trading, investment, and advisory services across diverse asset classes, supported by advanced technological platforms and an extensive branch network.

Key Responsibilities

• Engage with customers who have started their loan applications.
• Assist clients throughout the Know Your Customer (KYC) process and required documentation.
• Address and resolve customer inquiries efficiently.
• Maintain consistent follow-up on loan applications pending approval.
• Develop and nurture strong relationships with customers.
• Convert potential leads into finalized loan issuances.

Candidate Profile

• Graduate degree preferred.
• Between 1 to 3 years of experience in telecalling, telesales, customer service, banking, NBFCs, fintech, BPO, or relationship management sectors.
• A customer-centric approach with a focus on achieving targets.

Additional Information

• Contact number for queries: 9137797705 (Harpree).

Benefits

• Medical allowance provided.
• Performance-based incentives included.