Design Coordinator

Role Overview

We are seeking a Design Coordinator to join a partner company based in the United Kingdom, working fully remotely. In this role, you will facilitate seamless collaboration and execution across a multidisciplinary design team. Your responsibility will include managing workflows, aligning priorities across teams, tracking interdependencies, and creating operational processes to support efficient high-quality deliverables at scale. You will partner closely with designers, product groups, business stakeholders, and leadership to bring structure to complex projects, fostering a culture that values innovation, transparency, and continual process improvement.

Key Responsibilities

• Oversee end-to-end coordination of design projects, serving as the main contact for incoming requests and ensuring projects progress smoothly from concept through delivery.
• Align cross-functional team roadmaps, priorities, timelines, and resources while proactively identifying potential conflicts or risks to delivery.
• Act as a communication bridge between business stakeholders and design teams to establish scope, expectations, and requirements before project initiation.
• Develop and refine coordination frameworks to manage dependencies, escalations, and operational challenges across teams.
• Provide visibility on project statuses using meetings, reports, documentation, and updates to leadership and stakeholders.
• Analyze existing workflows to identify bottlenecks and introduce efficient improvements avoiding unnecessary bureaucracy.
• Create and maintain operational documents such as RACI matrices, process guidelines, and tracking systems.
• Support capacity planning by monitoring workloads, identifying resource risks, and aligning priorities based on team capabilities.
• Deliver portfolio-level insights on project health, risks, dependencies, and progress to leadership.
• Assist teams in adopting new coordination processes and adapting to evolving operational methods.

Required Qualifications & Experience

• 2 to 4 years’ experience in project coordination, program management, design operations, or similar cross-functional roles.
• Bachelor’s degree in Design, Business, Project Management, or related disciplines, or equivalent practical experience.
• Experience navigating matrixed organizations involving multiple stakeholders and complex collaboration.
• Understanding of design workflows and ability to communicate effectively across various design disciplines.
• Track record of roadmap development, risk tracking, and managing dependencies across multiple teams.
• Advanced proficiency with Jira for epics, project planning, workflow, and ticket management, plus expertise with Confluence.
• Proven experience implementing and maintaining RACI frameworks.
• Skilled at leading status meetings, preparing reports, and delivering updates to leadership.
• Strong communication and facilitation abilities to manage executive reporting and team alignment.
• Conflict resolution and cross-team consensus building experience.
• Capability to balance scope, quality, business constraints, and timelines effectively.
• Experience with change management and introducing new processes within teams is a plus.
• Background in design, research, copywriting, marketing, consulting, branding, or related areas is advantageous.
• Familiarity with Agile/Scrum methodologies and design processes like discovery, handoffs, and reviews is desirable.

Benefits & Work Environment

• Fully remote role allowing flexible work locations to maximize comfort and productivity.
• Support with official employment formalities and administrative processes as applicable.
• Generous leave package including 20 paid working days annual leave plus public holidays and paid sick leave.
• Medical insurance coverage and access to mental health resources.
• Monthly flexible benefits allowance for personal development, wellness, hobbies, or sports.
• Opportunities for professional growth through courses, workshops, corporate language classes, and e-learning materials.
• Career advancement supported via performance reviews, mentoring, and development programs.
• Engagement in team-building events, workshops, and company-wide gatherings.
• Cultivation of a collaborative, open, and innovative culture focused on autonomy and continuous improvement.
• Chance to influence processes and contribute towards evolving a modern, design-centric organization.