Customer Support Executive - Voice Process

About the Role

We are seeking motivated and customer-oriented individuals for the role of Customer Support Executive in a voice-based process. This position is ideal for both fresh graduates and experienced professionals aiming to advance their careers in customer service.

Primary Responsibilities

• Manage inbound and/or outbound calls with professionalism.
• Address customer inquiries and provide precise information.
• Ensure customer satisfaction is maintained at a high level.
• Record customer interactions accurately in the system.
• Achieve targets related to quality, productivity, and service standards.
• Adhere strictly to company policies and operational procedures.

Candidate Requirements

• Must be a graduate or undergraduate as per process requirements.
• Strong English verbal communication skills.
• Good problem-solving capabilities and interpersonal skills.
• Open to freshers as well as applicants with prior experience.
• Flexibility to work in rotational shifts if necessary.

Compensation and Benefits

• Offered Salary ranges from ₹400000 to ₹650000 per annum.
• Opportunities for career advancement.
• Work within a professional environment.
• Access to training and skill development programs.

Work Locations

This position is based in Bengaluru, with offices at Marathahalli, Nagawara, Whitefield, and BTM.

Additional Information

Immediate openings are available. Interested candidates may contact the recruiter, Swathi, at the provided contact number for application inquiries.