Customer Support Executive - Airtel Black Gold Process

About the Company and Role

Altruist Technologies Pvt Ltd is recruiting for the position of Customer Support Executive for their Airtel Black Gold voice-based support process located in Indore, Madhya Pradesh.

Compensation and Training

The monthly net salary for this role is ₹15,500. New hires will undergo a training program lasting between 40 to 50 days, with a daily stipend of ₹400 during this period.

Working Hours and Shifts

Males are required to work in rotational shifts, whereas females have the advantage of fixed day shifts with a standard five-day working week.

Key Responsibilities

• Respond to and resolve customer inquiries regarding broadband services.
• Provide courteous and professional communication to customers at all times.
• Ensure customers receive quality assistance leading to high satisfaction levels.

Requirements

• Strong proficiency in English communication.
• Willingness and capability to work rotational shifts.
• Previous experience or skills in handling customers is beneficial but not mandatory.

Additional Information

Interested candidates are encouraged to contact HR representative Prathmesh at the provided phone number to schedule their interview.