Business Development Officer

About Rootech

Rootech offers cost-effective and dependable Point of Sale (POS) solutions aimed at assisting small and medium-sized enterprises in enhancing sales management, inventory tracking, and daily operational processes. Through Venta POS, clients can efficiently handle transactions, monitor performance metrics, and boost operational productivity.

Role Overview

The Business Development Officer is tasked with accelerating client acquisition and expanding the company's market presence by seeking new business opportunities, engaging potential customers, and successfully converting qualified leads into active accounts. This hybrid role combines remote administrative work with substantial field engagements, where the candidate will visit prospective businesses to understand their challenges and present tailored Venta POS solutions.

Key Responsibilities

• Identify and visit businesses within assigned regions to uncover potential clients.
• Conduct market research through on-site visits to discover new business opportunities.
• Interact with business owners, managers, and key decision-makers to present solutions.
• Generate, evaluate, and manage a pipeline of new business leads.
• Understand client operations and challenges to deliver impactful product demonstrations of Venta POS.
• Answer queries, address objections, and assist prospects throughout their decision-making process.
• Convert leads into paying customers and manage ongoing client relationships.
• Facilitate customer onboarding and gather feedback for continuous improvement.
• Maintain detailed records of interactions, sales progress, and follow-ups, reporting regularly on development activities.
• Engage actively in sales meetings, coaching, and performance assessments.

Qualifications & Skills

• A minimum of one year in business development, sales, customer acquisition, or related client-facing positions.
• Excellent verbal and interpersonal communication abilities.
• Confidence in engaging and presenting to business proprietors.
• Preparedness for regular field visits and direct customer engagements.
• Strong skills in follow-up, organization, and managing client relationships.
• Capability to work independently and manage everyday tasks efficiently.
• Basic proficiency with smartphones, WhatsApp, and computers.
• Willingness and eagerness to acquire knowledge about POS technology and business processes.

Ideal Candidate Profile

• Enjoys interacting with people and cultivating professional connections.
• Comfortable operating in a field environment engaging diverse businesses.
• Driven by achieving targets and measurable outcomes.
• Confident in representing technology solutions to business clients.
• Demonstrates ownership of their tasks, performance, and results.
• Motivated to learn and advance within a tech-oriented organization.