Business Development Coordinator

About Global University Systems

Global University Systems (GUS) is a worldwide education group dedicated to enhancing lives through learning. With a network of 30 institutions, GUS delivers a wide range of industry-focused skills via inclusive, accessible, and digitally-oriented education. Currently, GUS serves around 122,000 students worldwide and has over 20 million unique course subscribers, fostering academic excellence and digital learning opportunities globally.

Key Responsibilities

• Initiate outbound communications to students and agents to gather updates on visa appointments, missing application documents, tuition payments, and visa outcomes.
• Effectively oversee student progression through the admissions funnel to ensure smooth admissions processing.
• Collaborate closely with the Admissions Department to track student application statuses and promptly address urgent matters.
• Maintain professionalism in managing the Application Support Team's email inboxes, ensuring that all queries receive timely responses.
• Generate and distribute detailed reports to all relevant stakeholders, including agents and business developers.
• Undertake additional responsibilities as directed by the line manager to meet evolving business needs.
• Adhere to all organizational values, codes of conduct, and policies related to equality, diversity, health and safety, and safeguarding.

Experience & Skills

• Possess a bachelor’s degree in any discipline along with 3 to 4 years of relevant professional experience.
• Familiarity with Salesforce is preferred but not mandatory.
• Strong command of Microsoft Office applications including Word, Excel, and PowerPoint.
• Excellent communication skills with fluency in English.
• Experience working within UK Higher Education is essential.
• Demonstrate strong work ethic, ability to work with structured processes, solid operational and administrative capabilities.
• Balance relationship management skills with effective execution.

Additional Information

GUS is committed to providing equal employment opportunities regardless of race, ethnicity, nationality, color, citizenship, creed, gender, sexual orientation, gender identity or expression, age, criminal record, marital or family status, or disability. Job descriptions may be updated periodically in consultation with employees to reflect changing business requirements. Employees are expected to uphold the Group’s values and comply with codes of conduct and policies regarding equality, health and safety, and safeguarding standards.