Building Safety Levy Officer

Overview

Herefordshire Council invites applications for the position of Building Safety Levy Officer based at Plough Lane, Hereford. This permanent role involves administering the Building Safety Levy, a government initiative aimed at funding the remediation of safety defects in buildings and enhancing safety standards nationwide. The position requires managing legislative and financial aspects and delivering excellent customer service.

Key Responsibilities

• Oversee the complete Building Safety Levy process, from assessing liability to payment collection.
• Evaluate developments to identify levy charges applicable.
• Issue official levy notices, invoices, and payment certificates timely and accurately.
• Track payments and assist in recovering outstanding fees.
• Maintain precise records and audit logs using council systems.
• Advise customers and stakeholders regarding levy regulations and compliance requirements.
• Support regulatory enforcement actions and investigations as necessary.
• Compile reports and statistics to aid service management and governance.

Candidate Profile

• Demonstrated experience in financial administration, regulatory services, development contributions, or similar areas.
• Proficient in processing financial transactions and maintaining detailed records.
• Well-organized with the capacity to juggle multiple priorities and adhere to strict deadlines.
• Highly attentive to detail and methodical in approach to work tasks.
• Strong verbal and written communication capabilities.
• Competent IT skills, including experience with databases and Microsoft Office suite.
• Skilled in handling complex customer queries with professionalism.
• Awareness of the significance of confidentiality in handling sensitive information.

Desirable areas of experience include local government, construction, planning, building control, enforcement, or debt recovery, though these are not mandatory.

Benefits and Working Conditions

• Annual salary bracket of £25,989 to £28,142 (Grade HC05).
• Participation in the Local Government Pension Scheme (LGPS).
• Career development opportunities with clear progression paths.
• 31 days of annual leave (pro rata) plus bank holidays, with option to purchase an extra 10 days yearly.
• Flexible working arrangements such as part-time hours, job-sharing, and agile working possibilities.
• Access to a 24/7 Employee Assistance Programme offering counselling and support.
• Payment of professional membership fees depending on role requirements.
• Various staff benefits including retail, leisure, holiday, and health discounts and savings schemes.

Commitment to Inclusion

Herefordshire Council fosters an inclusive and supportive workplace, encouraging diversity and employee voice through multiple employee network groups. The council has signed commitments to support disabled applicants, armed forces veterans and reservists, and care leavers. All appointments are subject to safeguarding checks to ensure welfare protection of vulnerable groups.

Application Process

Interested candidates should submit an updated CV along with a completed application form that highlights their relevant experience and skills. For informal enquiries, contact the Building Control Manager Colin Davies via email. Successful applicants will be contacted to arrange interviews and assessments.

Location and Working Hours

This position is full-time at 37 hours per week, based onsite at Herefordshire Council offices in Hereford.