Band 3 Information Legislation Requests Assistant

Role Overview

We are looking for organised and detail-oriented individuals passionate about data protection to join our Information Governance team. The Band 3 Information Legislation Requests Assistant role is based primarily at home with some onsite responsibilities for training, meetings, and operational tasks within the Birmingham and Solihull Mental Health NHS Foundation Trust.

Positions Available

• 1 Full-Time position
• 1 Part-Time position (20 hours per week)

A single recruitment process will cover both posts, with candidates indicating their preference during the interview. Selections will consider preferences, experience, and service needs.

Key Responsibilities

• Handle Information Legislation Requests, including Subject Access Requests (SARs), ensuring compliance with UK GDPR, the Data Protection Act 2018, and the Data Use and Access Act 2025.
• Complete requests within required statutory deadlines while maintaining high-quality standards.
• Maintain accurate documentation through records, logs, and tracking systems.
• Coordinate with internal teams and external organizations to gather necessary information.
• Respond sensitively and professionally to inquiries from patients, relatives, staff, and third parties.
• Assist with broader records management tasks such as archiving, audit preparations, and tracking.

About the Organisation

The Birmingham and Solihull Mental Health NHS Foundation Trust employs 4,000 clinical and support staff serving approximately 70,000 people annually. We offer a wide array of mental healthcare services across Birmingham and Solihull, including nationally specialized offerings. We also provide training in medical, nursing, and psychology fields and are recognized internationally for research and innovation.

Serving a culturally diverse population with areas of high deprivation, our commitment is to ensure equitable access to mental health services. We foster a compassionate, inclusive, and dedicated team environment focused on delivering excellent care to support our community.

Contact Information

For more details or informal visits, please reach out to Taylor Harton, Records Management Coordinator, at 07985 883989 or via email: [email protected].