Avatar Experience Manager

Role Overview

De Art is seeking an Avatar Experience Manager who will lead the design, development, and ongoing enhancement of user experiences involving digital avatars, virtual humans, and AI-powered characters. The selected professional will ensure avatar interactions across various platforms are intuitive, engaging, coherent, and purposeful.

Key Responsibilities

• Establish and oversee the user experience strategy for avatar and virtual human products.
• Create interaction flows, user journey maps, and define experience principles tailored to avatar-based applications.
• Collaborate with teams specializing in character design, animation, AI, and user experience to maintain consistency in avatars’ appearance, behavior, voice, and movement.
• Develop comprehensive guidelines dictating avatar communication styles, responses, movements, and behaviors for varied use cases.
• Partner with writers and conversational designers to craft engaging and natural avatar dialogues and interactions.
• Assess avatar experiences from the end-user perspective to pinpoint ways to boost engagement, usability, and emotional resonance.
• Coordinate iterative testing of avatar interfaces across multiple devices and environments.
• Translate creative requirements into actionable technical specifications alongside development teams.
• Monitor user feedback, interaction analytics, and key performance indicators to identify enhancements.
• Maintain detailed documentation such as design principles, interaction standards, and behavior guidelines for avatars.
• Facilitate cross-functional reviews to ensure consistency of avatar experiences throughout their lifecycle.
• Support the innovation and creation of avatar experiences for sectors including entertainment, education, customer service, and virtual environments.
• Research cutting-edge advancements in AI characters, virtual humans, conversational interfaces, digital identities, and immersive technologies.
• Contribute to setting quality benchmarks regarding avatar realism, interactivity, personality, accessibility, and user satisfaction.

Qualifications and Experience

• Bachelor’s degree in UX Design, Interaction Design, Digital Media, Human-Computer Interaction, Game Design, Animation, Psychology, Communication, or an equivalent professional background.
• Minimum 3 to 5 years experience in UX, interaction or product design, especially involving digital or virtual characters and creative technology.
• Proven background in designing or managing interactive digital experiences.
• Deep understanding of user journeys, interaction patterns, usability principles, and experience design.
• Experience or familiarity with digital avatars, AI-powered characters, conversational interfaces, or immersive virtual environments.
• Proven ability to effectively collaborate across multidisciplinary creative, technical, and AI-focused teams.
• Strong communication, presentation, and project coordination capabilities.
• Skill in translating user needs and creative ideas into clear experience requirements.
• Comprehensive understanding of how elements such as visual style, voice, movement, and personality impact overall digital character experiences.
• Experience with UX documentation, journey mapping, wireframing, prototyping, and experience specifications.
• Ability to thrive in dynamic, fast-paced, multidisciplinary development settings.
• Excellent problem-solving capacity to balance innovative ambitions with practical technical and production constraints.
• Fluency in English; additional languages are advantageous.

Preferred Skills

• Prior work with AI-generated characters, virtual humans, or digital avatars.
• Knowledge of conversational AI, large language model interactions, or voice interface technologies.
• Experience using real-time 3D engines such as Unity or Unreal Engine.
• Familiarity with motion capture, facial animation, lip-syncing, and character animation pipelines.
• Experience designing experiences for VR, AR, XR, or virtual worlds.
• Awareness of accessibility and inclusive interaction design methodologies.
• Portfolio demonstrating relevant interactive or digital character projects.

What De Art Offers

• Opportunity to influence next-gen AI characters and virtual human experiences.
• A multidisciplinary work culture integrating AI, design, animation, UX, and creative production.
• Participation in innovative avatar projects across diverse platforms.
• Access to emerging AI, real-time 3D, and immersive technology tools.
• A collaborative atmosphere encouraging creative and technological exploration.
• Professional growth opportunities contributing to high-impact digital human projects.