Asst Manager / Manager - Admin

Role Overview

This position is for an Assistant Manager or Manager in the HR & Admin business unit at Sun Pharma’s Gurgaon facility, mapped to job grade G11A. The role focuses on end-to-end facility administration and support services, ensuring smooth daily operations across multiple functions.

What the Role Covers

• Keep cafeteria operations running efficiently, including oversight of kitchen, dining, and storage cleanliness.
• Maintain food quality, taste, presentation, and hygiene standards in line with food safety expectations.
• Address employee-related issues in the cafeteria environment and help resolve conflicts.
• Coordinate vendor orders, supplier communication, and invoice processing.
• Prepare basic cost statements, consumption data, and MIS reports.
• Handle soft services across the site and make sure service delivery meets agreed scope and service levels.
• Monitor housekeeping in offices, common areas, washrooms, and pantries so cleanliness standards stay consistently high.
• Ensure compliance with company policies, legal/statutory obligations, and timely vendor contract renewals.
• Oversee physical and electronic security for the facility, including guard deployment and supervisor coordination.
• Control access at entry and exit points and monitor patrolling, gate movement, and perimeter security.
• Supervise CCTV systems and access control tools such as cards and biometric devices.
• Ensure alarm systems and sensors work properly, and coordinate maintenance or upgrades when needed.
• Respond to incidents such as theft, trespassing, or emergencies, including investigation support and incident report preparation.
• Manage waste segregation for wet, dry, hazardous, and recyclable waste streams.
• Oversee waste collection, disposal, and removal from all areas on time.
• Identify scrap materials such as paper, plastic, and metal, and manage their safe storage and handling.
• Support scrap disposal or sale activities and coordinate with waste agencies and scrap vendors as assigned by the commercial team.
• Supervise pest control activities and ensure treatment coverage for insects, rodents, and other pests.
• Monitor sensitive zones such as cafeterias, pantries, washrooms, and waste areas, and recommend preventive actions based on root-cause findings.
• Coordinate with pest control vendors to ensure the agreed schedule and scope are followed.
• Oversee horticulture upkeep, including lawns, trees, shrubs, and plants.
• Track watering, pruning, trimming, mowing, and general upkeep of green spaces.
• Support landscaping planning and development across the facility.
• Ensure vendors deliver to SLA standards and validate completed work, invoices, and reports.
• Manage the medical room, mailroom operations, courier movement, and invoice processing for courier services.
• Ensure medical emergencies and evacuations are managed quickly and appropriately.
• Procure stationery and other administrative supplies based on stakeholder requests.
• Plan and coordinate events, health check-up camps, festival celebrations, and other engagement activities as directed by management.
• Process invoices and purchase orders/service orders for requests received from departments.
• Provide inputs for department Opex and Capex budgets when required.

Competencies Required

• Ability to run cafeteria operations with strong attention to hygiene, food quality, and service standards.
• Vendor coordination skills for ordering, procurement follow-up, and invoice handling.
• Capability to manage housekeeping and soft services across a large facility.
• Understanding of company policy adherence, legal compliance, and vendor contract management.
• Working knowledge of physical and electronic security systems, including CCTV and access control.
• Experience handling security events, investigations, and formal reporting.
• Familiarity with waste management and scrap handling processes.
• Ability to coordinate pest control and preventive maintenance actions.
• Experience supporting horticulture and landscaping upkeep.
• Ability to manage mailroom operations, medical room readiness, and administrative support tasks.
• Skills in organizing employee engagement activities and health initiatives.
• Knowledge of invoice, PO/SO processing, and budget support.

Requirements

• Any graduate or postgraduate degree is acceptable.
• Overall experience of 10 to 12 years in administration, facilities management, or security.

Additional Information

Sun Pharma emphasizes growth, ownership, and collaboration through its culture of “Create your own sunshine,” “Better every day,” “Take charge,” and “Thrive together.”

This job description is intended to outline the general nature and level of the work. It is not a complete list of every duty, responsibility, or qualification. The employer may revise responsibilities over time or assign similar duties based on the employee’s experience and background.