Administration Assistant

About NCI

At National Credit Insurance (NCI), our workforce is central to everything we accomplish. As the foremost trade credit insurance broker in Australia, we collaborate closely with businesses to safeguard their profits while facilitating growth. Our team of 200 employees is spread across Australia, New Zealand, and Asia, united by a commitment to client service and a welcoming work environment.

Role Overview

We are looking for a seasoned administrator to join our Hub Services Support team at the Adelaide Head Office. This role entails working within a vibrant team supporting NCI staff throughout the organisation. You will provide essential administrative assistance to multiple internal units serving clients across Australia, New Zealand, and Asia.

Primary Duties

• Compile and upload client-related documents efficiently.
• Enter and manage applications submitted to underwriters.
• Maintain and oversee client data input and monitoring.
• Complete various administrative assignments within designated timelines.
• Offer admin support to other internal teams when necessary.

Accuracy in data entry and a sharp eye for detail are critical for success. The position also demands excellent communication abilities and skills to foster positive working relationships with diverse stakeholders.

About You

• At least one year of office administration experience, preferably in an office setting or similar environment.
• A sincere interest or background in financial services is highly regarded.
• A proactive mindset combined with enthusiasm for pursuing a stable and satisfying administrative career.
• Exceptional attention to detail, strong organisational abilities, and capability to prioritise tasks efficiently.
• Competence with IT systems and flexibility in adapting to change.

Comprehensive training and continuous support will be provided to help you thrive in this position.

What We Provide

• A supportive and engaging workplace culture.
• Additional leave entitlements, paid parental leave, volunteer days, and team lunch events.
• Commitment to career progression with many employees establishing long-term careers here.
• Backed by Steadfast Group Ltd, a prominent ASX 100 company, with a close-knit, down-to-earth company culture.
• Recognition of individual contributions ensuring all team members feel valued and integral to NCI.

Application Process and Contact

Applicants should submit a cover letter and CV highlighting their motivation for joining NCI in this capacity. For confidential inquiries, contact the People & Culture team via phone at 1800 882 820.