Account Manager

About Smartest Media

Smartest Media is a digital agency operating in Saudi Arabia and Lebanon, uniting designers, digital architects, strategists, and thought leaders to innovate digital interactions. They prioritize eliminating friction, connecting audiences, and creating rewarding experiences across multiple industries. As a comprehensive creative agency, their goal is to build enduring client relationships through solutions that marry strong functionality with compelling design. Collaborative teamwork drives impactful digital experiences aligned with strategic client goals.

Role Overview

The Account Manager position is a full-time on-site role located in Jeddah. The role entails managing and expanding client partnerships as the lead liaison, ensuring project deliverables, timelines, and budgets align with both client expectations and company standards. Responsibilities include coordinating internal creative and technical teams, developing proposals and reports, monitoring campaign success metrics, and seeking growth opportunities within accounts. The position requires client communication management, feedback handling, strategic digital initiative planning, process enhancement contributions, and fostering interdepartmental cooperation to deliver high-quality digital solutions.

Qualifications and Skills Required

• Proven ability to manage client relationships and maintain long-term partnerships.
• Experience in coordinating cross-functional teams with excellent project management, organizational, and time management skills.
• Strong understanding of digital marketing and creative agency operations, including campaign planning, performance analysis, and basic analytics.
• Fluent English communication skills, both written and verbal; proficiency in Arabic is highly desirable.
• Sharp problem-solving abilities, meticulous attention to detail, and capability to thrive within a fast-paced on-site environment.
• Bachelor's degree in Business, Marketing, Communications, or related field, or equivalent experience.
• Preferred prior experience within digital agencies or marketing firms in the MENA region.
• Proficiency with CRM tools, productivity software, and collaboration platforms.