Workshop Operations & Marketing Coordinator

Role Overview

We are seeking a diligent and proactive Workshop Operations & Marketing Coordinator for a US-based professional services coaching and training company. This full-time remote opportunity focuses on the comprehensive management of external in-person workshops, including logistical coordination, marketing promotion, and light financial bookkeeping.

Key Responsibilities

• Organize multi-city in-person workshops by securing venues, coordinating AV and catering services, negotiating contracts, and overseeing event timelines, budgets, and operational checklists.
• Manage the entire attendee experience from registration through communication, including sending confirmations, administering pre/post-event surveys, and monitoring feedback.
• Handle workshop material logistics such as ordering, shipping, inventory tracking, and ensuring timely delivery of workbooks and supplies.
• Support the founder and executive leadership by managing calendars, email inboxes, preparing meetings and slide decks, and following up on action items.
• Maintain and update CRM data, manage sales pipelines, communicate with stakeholders, produce status reports, and develop standard operating procedures (SOPs).
• Lead daily marketing activities on LinkedIn by drafting posts with AI assistance, creating visuals via Canva, scheduling content, engaging with the audience, and managing targeted connections.
• Perform basic bookkeeping using QuickBooks Online, including invoice preparation, expense categorization, reconciliation tasks, and coordination with accountants as necessary.
• Review events afterward to identify improvements aimed at increasing operational efficiency and participant satisfaction.

Qualifications

• Minimum of 3 years’ experience in operations and event or workshop coordination, including direct management of venues and vendors.
• At least 2 years experience in event and operations marketing, with familiarity in event performance metrics and ROI tracking considered a plus.
• Previous involvement in invoicing, expense tracking, and client billing processes.
• Strong capability in managing calendars, client communications, and end-to-end event logistics with little supervision.
• Excellent written and verbal communication skills in English, with great attention to detail and commitment to completion.
• Proactive problem-solving approach and an ownership mindset, able to anticipate needs and make independent decisions.

Preferred Experience

• Background in consulting, coaching, professional training, or similar client-facing sectors.
• Experience in hybrid roles such as Event Coordinator, Operations Manager, or Practice Manager.
• Familiarity with financial management tools like QuickBooks or similar software.
• Basic design abilities in Canva and exposure to email marketing or registration platforms.

Technical Skills & Tools

• Proficiency in Google Workspace (Gmail, Calendar, Drive, Docs, Sheets, Slides).
• Experience using CRM/project management tools such as monday.com.
• Competence with QuickBooks or equivalent invoicing and expense applications.
• Skill in design and content creation tools including Canva and LinkedIn.

Working Conditions & Compensation

• Full-time role, Monday through Friday with working hours between either 8:00am–5:00pm EST or 9:00am–6:00pm EST.
• Remote position serving a United States-based client.
• Salary range from 19000 to 25000 ZAR monthly.
• Includes training opportunities, growth prospects, and long-term career development within the company.

System Requirements

• A reliable internet connection with at least 20 Mbps upload/download speeds.
• Computer equipped with a 2.4 GHz or faster processor and at least 8 GB RAM.
• Operating system Windows 10 or newer, or macOS 10.10 or above.
• 720p or higher resolution webcam and a headset with microphone for communication.

Benefits

• Competitive remuneration with steady, predictable workload and hours.
• Fully remote working environment with significant potential for long-term engagement.
• Direct collaboration with the company founder and coach, enabling a meaningful impact.
• Supportive, inclusive workplace culture.
• Opportunity to grow alongside an expanding national workshop and consulting practice.

Additional Information

This position suits candidates who are autonomous, highly solution-oriented, and act as strategic partners rather than traditional support roles. Ideal applicants demonstrate urgency, ownership, and keen anticipation of business needs. If you meet these criteria and wish to contribute to scaling the practice, we encourage you to apply today.