Venue Manager

About the Role

Lucky Venues is seeking an experienced Venue Manager to spearhead the launch and oversee the operations of Lucky Neighbour, a premier 200-seat Cantonese restaurant scheduled to open in November 2026 at Norwest Quarter, Sydney. This senior leadership position demands an organised, hands-on individual capable of cultivating a robust team and instilling a strong service culture from the outset.

Key Responsibilities

• Lead recruitment, onboarding, and professional development of the restaurant team.
• Oversee all pre-opening activities to ensure readiness for launch.
• Exemplify leadership with a visible and active presence on the floor.
• Ensure excellent standards in food, beverage, service, and overall guest experience.
• Manage labor, costs, staff scheduling, and daily venue operations.
• Foster a positive, professional, and accountable workplace atmosphere.
• Communicate effectively with kitchen staff, operations personnel, and senior management.
• Identify operational challenges and apply practical solutions.
• Focus on driving revenue, enhancing team performance, and continuous improvement.

Candidate Profile

• Demonstrated experience managing large or high-volume restaurants.
• Strong expertise in food, beverage, and service delivery.
• Proven skills in recruiting, team building, and staff development within hospitality.
• Excellent organizational and communication abilities.
• Sound problem-solving and decision-making skills.
• Proactive, hands-on leadership approach.
• Ability to maintain composure and professionalism during busy periods.
• Passion for hospitality and delivering outstanding guest experiences.

What We Provide

• Competitive salary package based on experience.
• Opportunity to lead a major new restaurant launch.
• Supportive and positive workplace culture.
• Staff meals, discounts, and exclusive venue perks.
• Career growth within an expanding Sydney hospitality group.
• Close collaboration with the owner and senior operations leadership.

Additional Information

This role represents a unique chance for a seasoned Venue Manager to take ownership of a flagship venue and shape its success from inception.