US Telecaller - Accounting Outsourcing

About GKM Global Services Pvt Ltd

GKM Global Services Pvt Ltd is an expanding BPO firm focusing on finance and accounting functions such as US accounting, taxation, and audit support. The company is founded by seasoned experts including Certified Public Accountants and Chartered Accountants, catering to businesses ranging from small to large enterprises across various industries and countries. Their offerings encompass audit, assurance, transaction advisory, tax planning, and payroll services, primarily serving US and Indian expatriates as well as small to medium US based accounting firms and CPA professionals.

Role Overview

This role is designed for a motivated US Telecaller experienced in outbound B2B communication to promote accounting outsourcing services. The candidate will engage US business owners and CPA firms, presenting tailored accounting solutions, securing appointments, and maintaining steady client follow-ups.

Key Duties

• Placed 80 to 90 outbound calls daily to US business proprietors and accounting specialists.
• Presented services including bookkeeping, accounting, tax preparation assistance, payroll management, accounts payable/receivable, and back-office support.
• Communicated the advantages of services and assessed client needs.
• Organized meetings for potential clients with internal sales and business development teams.
• Distributed introductory emails, company brochures, and relevant service details.
• Conducted consistent follow-ups via calls and emails to cultivate leads.
• Documented call outcomes and appointments in CRM systems.
• Evaluated lead quality and collaborated with various internal departments.
• Met or exceeded daily quotas for calls and scheduled meetings.

Required Expertise

• Experience in US outbound B2B telecalling.
• Competence in cold calling and lead generation techniques.
• Familiarity with accounting outsourcing services and terminology.
• Efficient CRM management skills.
• Strong verbal and written communication abilities.
• Capable of organizing and executing follow-up communications effectively.
• Ability to coordinate with sales and business development teams for lead conversion.

Additional Information

This position is full-time and requires on-site presence in Coimbatore, Tamil Nadu, India. There are no specified openings or salary details provided.