Store Driver

Job Overview

Seeking a reliable Store Driver to manage the safe delivery of automotive parts to professional customers and efficiently support store operations in St. Catharines, Ontario. This role involves handling deliveries, collections, customer interactions, and maintaining store standards.

Key Responsibilities

• Pick, organize, and safely deliver automotive parts to professional clientele.
• Collect returns and core parts from customers.
• Distribute sales flyers on a weekly or monthly basis while actively promoting current promotions and loyalty programs.
• Gather payments from credit accounts daily.
• Build and sustain relationships with MainStreet and National professional customers by sharing valuable insights gained during deliveries.
• Support upselling and cross-selling efforts to increase transaction values.
• Maintain cleanliness of the store, including floors, restrooms, product facing, dusting, and the parking lot.
• Perform general stocking duties such as truck stocking, back stock management, and cycle counts.
• Stay informed on inventory and new product arrivals to assist in sales activities.
• Engage walk-in customers to identify their needs and recommend relevant parts or services.
• Additional duties as assigned.

Success Factors

• Safe and skillful driving and navigation abilities.
• Competent use of delivery board systems.
• Effective, friendly, and persuasive communication skills.
• Proficiency in locating and stocking parts alongside strong safety knowledge.
• Experience using inventory management systems and store equipment.
• Customer service orientation paired with sales aptitude.
• Ability to assess customer needs and provide tailored recommendations.

Essential Skills

• Fluent spoken and written English; Spanish language skills considered a plus.
• Effective communication to build relationships with customers, peers, and leadership.
• Ability to read and interpret safety rules, operational instructions, parts catalogs, and manuals.
• Accurate basic math skills including addition, subtraction, multiplication, and division with whole numbers, fractions, and decimals.
• Willingness to work various shifts including days, evenings, and weekends as needed.
• Confidence in engaging with customers and promoting products.
• Eagerness to learn about new products and sales strategies.

Preferred Experience

Previous experience in automotive parts is advantageous.

Education and Licensing

• High school diploma or equivalent.
• Valid driver's license with a satisfactory driving record.

Physical Demands

The role requires predominantly walking or standing, with physical capabilities to talk, hear, handle objects, reach, climb, balance, stoop, kneel, crouch or crawl. Frequent lifting of items up to 50 pounds is necessary, occasionally requiring assistance to move loads up to 100 pounds. Visual capabilities include close, distance, color vision, depth perception, and ability to adjust focus.

Work Environment

The environment includes indoor work with occasional exposure to outdoor weather conditions and tasks such as installing batteries and wiper blades. Exposure to moving mechanical parts, heights, chemicals, electrical risk, explosives, and vibration may occur occasionally. Noise levels are typically moderate.

Compensation

The expected pay range is 17.60 - 18.85 Canadian dollars per hour, depending on experience, location, education, and shift differential if applicable.

Benefits

• Employment with a leading North American aftermarket auto parts provider.
• Opportunities for career growth across the organization.
• Potential earnings through monthly or annual performance bonuses (eligibility varies).
• Access to an extensive online training system supporting personal and leadership development.
• Recognition programs that promote a positive organizational culture.
• Group health, dental, disability, and life insurance plans.
• Employee discount programs.
• Financial benefits including group RRSP with employer contributions and discounted stock purchase plans for permanent employees.

Additional Information

This is a newly established position and does not replace an existing vacancy.

The employer is an Equal Opportunity Employer committed to non-discrimination based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected status under federal, state, or local laws.