Shift Incharge

Job Overview

The Shift Incharge is responsible for overseeing the restaurant during assigned shifts by ensuring efficient daily operations, managing staff, and providing excellent customer service.

Key Responsibilities

• Open and close the restaurant while coordinating reservations and ensuring seamless communication between front- and back-of-house teams.
• Delegate tasks, supervise staff performance, manage shift coverage, and provide training to new employees.
• Welcome guests, address their needs promptly, and resolve any complaints to maximize customer satisfaction.
• Maintain accurate cash handling by balancing registers, monitor and replenish inventory, place supply orders, and uphold hygiene and safety standards.

Qualifications and Skills

• Previous experience in food service with supervisory responsibilities is essential.
• Excellent communication and leadership capabilities, basic arithmetic skills, and strong problem-solving abilities.
• Completion of high school education required; hospitality certification is considered advantageous.