Senior Solutions Engineer (Pre-Sales)

About Zenskar

Zenskar is developing cutting-edge billing and pricing infrastructure tailored for SaaS businesses transitioning from traditional subscription models to more complex usage-based pricing. Founded by seasoned entrepreneurs from successful startups acquired by Snapdeal and Gaana, and backed by leading global investors including Bessemer Venture Partners, Zenskar aims to transform how SaaS companies price and bill their services. The company is vigorously building a high-impact founding team in Bengaluru to drive an innovative go-to-market strategy targeting mid-market and enterprise clients with a high-engagement sales process.

Key Responsibilities

• Analyze customer billing processes and accurately configure Zenskar’s contract, pricing, metering, and invoicing components.
• Translate intricate business needs into structured Zenskar workflows and system configurations.
• Design solutions focused on achieving business outcomes for complex B2B SaaS offerings rather than just features.
• Lead technical discovery sessions with finance, revenue operations, and engineering teams to understand billing models, usage data flows, and revenue recognition requirements.
• Collaborate with Sales teams to deliver customized product demonstrations and sandbox environments that reflect client-specific scenarios including metered plans and revenue tracking.
• Architect integrations by mapping data pipelines from platforms like Postgres and Snowflake into the Zenskar system and proactively identify potential issues such as late data events or reconciliation challenges.
• Own the technical qualification of deals by differentiating economic buyers, engaging multiple stakeholders including CFOs, and mitigating implementation risks.
• Develop business case presentations and respond to RFPs by linking Zenskar capabilities to tangible financial benefits and risk reduction.
• Generate detailed, client-specific documentation to facilitate smooth transitions of deals post-sale.
• Act as the customer advocate within the company by communicating discovered insights to Product and Engineering teams and ensuring timely resolution of critical issues.

Candidate Profile & Requirements

• Minimum 5 years’ professional experience with at least 3 years in a client-facing Pre-Sales or Solutions Engineering role within a B2B SaaS environment.
• Recent 3 years’ experience specifically in roles such as Solutions Engineer, Solutions Consultant, Pre-Sales Engineer, Product Specialist; post-sales or implementation-only backgrounds are not suitable.
• Proven capabilities in leading technical discovery meetings, conducting product demos, managing POCs, preparing business case documents, and handling RFPs, mainly for enterprise or mid-market customers.
• Demonstrated experience in configuring SaaS platforms, conducting technical demos, and partnering closely with Account Executives to successfully close sales deals.
• Significant role in managing sales cycles particularly for opportunities with contract values exceeding $50,000 ACV.
• Strong command of APIs, SaaS architecture, integration approaches, and solution design to effectively engage both technical stakeholders and senior executives.
• Extensive experience supporting North American clients and executing sales cycles within the US market.
• Candidates must have graduated between 2018 and 2021, preferably from relevant educational backgrounds.
• Current total compensation above 18 lakh INR is a minimum expectation.
• Preferred experience includes proficient use of CRM software like Salesforce or HubSpot, expertise in FinTech domains such as billing, accounting, or revenue recognition systems, and prior engagement with enterprise and mid-market customers including CXO interactions.

Eligibility and Education

Open to any graduate who meets the outlined experience and role requirements.