Senior Product Manager

About Disney Experiences

Disney is a global leader in entertainment and technology known for transforming the impossible into reality. From theme parks and resorts to sports and movies, Disney is dedicated to delivering unmatched audience experiences worldwide. This commitment extends to digitally powered initiatives aimed at enhancing guest engagement through innovative products.

Role Overview

The Senior Product Manager will steer the strategic direction of digital initiatives within Disney Experiences. Working closely with management and cross-functional teams such as operations, design, analytics, development, and executives, this role focuses on driving product strategy, development, and commercial growth at scale. The position requires a highly analytical mindset and the ability to synthesize diverse technologies into engaging products beloved by guests.

Responsibilities

• Lead the formulation and implementation of product vision and roadmap through all stages of delivery.
• Drive clarity by gathering requirements, crafting user stories, prioritizing tasks, and maintaining communication among peers, stakeholders, and leadership.
• Design and execute testing strategies to boost conversion rates, improve guest satisfaction, and inform future product decisions.
• Define key performance indicators to monitor product success and identify optimization opportunities for continuous improvements.
• Build and nurture strong relationships with stakeholders across product, engineering, creative, commercial, and customer support teams.
• Prioritize initiatives collaboratively with business, product, and engineering partners, and manage technical discussions to achieve alignment.
• Coordinate with engineering and quality assurance to ensure timely and seamless product releases and updates.
• Identify risks, dependencies, and mitigation plans proactively to safeguard project timelines.
• Advocate passionately for products internally and externally, communicating features, benefits, and value propositions.
• Conduct market research to stay informed on industry trends, competitors, and customer needs.

Basic Qualifications

• Over 5 years of product management experience with a focus on digital software development.
• Bachelor’s degree in a related field or equivalent professional experience.
• Proven track record of successfully launching and scaling products by understanding customer needs, establishing clear vision and roadmaps, and collaborating effectively.
• Experience utilizing AI tools to accelerate product discovery, decision-making, and execution across multiple teams.
• Capability to translate business and customer requirements into actionable user stories.
• Leadership experience in cross-functional agile teams.
• Strong verbal and written communication skills to provide clear guidance and direction.
• Analytical and hypothesis-driven mindset, adaptable to both business and technical considerations.
• Experience managing user-facing digital content via enterprise Content Management Systems (CMS).

Preferred Qualifications

• Background in consumer-facing service environments.
• Experience in hospitality and/or technology sectors.
• Familiarity with Content Management Systems, Microsoft Office, and collaboration tools such as Jira, Smartsheet, and Confluence.
• Understanding of design principles and best practices.

Additional Information

This position is based onsite in Orlando, FL, working Monday through Thursday. The salary range offered is $135,200 to $181,200 annually, with consideration for geographic location, skills, and experience. Compensation may also include bonuses and long-term incentive units, along with comprehensive medical and financial benefits depending on level and position.