Sales Specialist

Role Overview

This position focuses on driving sales and delivering outstanding customer support while managing daily store operations. The Sales Specialist will guide the team to consistently meet sales goals and uphold store standards.

Key Responsibilities

• Oversee daily sales initiatives and ensure achievement of set sales targets.
• Coach team members to provide excellent customer service and implement upselling and cross-selling strategies effectively.
• Address escalated customer concerns and resolve complaints promptly.
• Maintain store cleanliness, organize stock presentation, and follow visual merchandising guidelines.
• Priced products accurately and arranged them according to established planograms.
• Conduct stocktaking, restocking, and product rotation activities as needed.
• Adhere precisely to cash handling, point-of-sale, and receipt management procedures.
• Assist shift supervisors in opening and closing store operations.
• Report suspicious activities or discrepancies promptly to management.
• Comply with company grooming and uniform policies.
• Collaborate with team members to meet sales objectives and support new employees through practical training and role modeling.
• Participate actively in briefings, product education sessions, and store meetings.

Additional Information

Work involves maintaining compliance and security standards critical to store integrity.