Revenues Manager

Role Overview

Join the finance team at Shropshire Council in a demanding yet fulfilling role focused on meticulous billing of council tax accounts. The position requires reducing duplicate contacts from customers and eliminating unnecessary demand by delivering correct information during the first interaction and issuing accurate bills initially.

Key Responsibilities

• Ensure precise billing of council tax accounts to minimize errors.
• Reduce repeated customer communication and failure demand through accurate information delivery.
• Enhance and broaden the use of online contact forms to encourage residents to utilize these digital channels.

Experience and Knowledge Requirements

• Comprehensive understanding of council tax legislation and administrative procedures.
• Ability to advise and assist both staff and residents on all matters related to council tax.