Recruiter and Interviewer (Market Research) - Remote

About M3

M3 is a Japanese global leader specializing in innovative technologies and research solutions tailored for the healthcare sector. Operating across the US, Asia, and Europe, M3 connects over 5.8 million physicians worldwide through various platforms including mdlinx.com, m3.com, and others. It is publicly traded on the Tokyo Stock Exchange and maintains subsidiaries in key global markets like the US, UK, Japan, South Korea, China, and India. Their portfolio extends beyond market research to encompass medical education, ethical drug promotion, clinical development, recruitment, and clinic appointment services.

Mission of the Business Unit

pharma-insight GmbH is an independent full-service market research institute focusing on healthcare and pharmaceutical industries. Positioned in a growing and dynamic market, pharma-insight supports both national and international clients with innovative research projects. Their clients appreciate the team’s innovation, dependability, expertise, and personalized support.

Key Responsibilities

• Recruiting healthcare professionals and related experts within the medical sector.
• Screening target groups for qualitative or telephone interviews while meticulously documenting screening information in Excel.
• Contacting potential participants through cold and warm outreach methods.
• Performing administrative tasks associated with recruitment activities.
• Conducting telephone interviews using CATI methodology.
• Collaborating closely within an interdisciplinary team.

Required Skills and Competencies

• Excellent communication skills coupled with strong teamwork abilities.
• Eagerness to learn and adapt quickly.
• Some prior experience with conducting telephone conversations is expected.
• Organized, dependable, and systematic in work habits.
• Friendly demeanor with confidence in engaging others.
• Knowledge of market research practices is advantageous but optional.

Qualifications and Experience

• No specific educational qualifications are mandated for this role.
• A minimum of 3 years professional experience is required.

Additional Candidate Requirements

• Comfortable with proactive and telephone communication.
• Self-motivated with exceptional time management, organizational skills, and attention to detail.
• Capable of multitasking and performing well under pressure.
• Exceptional written and oral communication skills.
• Proficient in Microsoft Office applications including Word, Excel, and Outlook.
• A passion to continuously enhance the quality of provided services.
• Strong problem-solving capabilities.
• Able to work both independently and as part of a team to meet departmental goals.
• Fluency in English (both spoken and written) is a plus but not mandatory.

Additional Information

This job description is not exhaustive, and employees may be required to undertake other duties as assigned by the manager or company. The employer reserves the right to revise this job description as needed at any time.