Job description

About the Role

At Nürburgring Hotels & Ferienpark, no two days are alike. This dynamic environment combines hospitality, gastronomy, and motorsport, exemplifying excitement and team spirit. With over 1,000 beds across multiple hotel and holiday home concepts and diverse dining venues, working here is as varied as the Nürburgring itself.

As the Receptionist, you are not just the first point of contact but the welcoming face of our establishment. Providing friendly service, strong organizational skills, and exceptional guest focus, you ensure each visitor feels valued from the moment they arrive.

Responsibilities

Managing guest check-ins and check-outs efficiently
Offering personalized guest services and handling feedback
Handling correspondence professionally
Processing and managing reservations accurately
Maintaining and reconciling the cash register and completing daily financial closures

Candidate Profile

Open, communicative, and helpful nature
Passion for hospitality and team collaboration
Flexible, well organized, and eager to learn new skills
Responsible and capable of working independently
Hotel management qualification preferred
Prior experience in a similar position is advantageous
Fluent in German and English
Proficient with PC operations and MS Office applications

Benefits

One-time switching bonus of 1,000 EUR gross
Permanent contract with a probation period of three months
Employee housing options subject to availability
Additional pay for work on Sundays and public holidays
Discounted stays at partner hotels for you and your family/friends
Access to exciting Nürburgring events and other employee benefits such as discounts at the fan shop and cinema
Anniversary and special bonuses
Continuous professional training opportunities for career advancement
Regular performance reviews
Team events fostering camaraderie

Additional Information

The salary mentioned in this job posting refers to the annual gross amount.

Receptionist / Front Desk Associate (m/f/d)

Where you'll work