Product Manager - Mobile App

Role summary

This role is responsible for shaping and steering the strategy, roadmap, delivery, and overall performance of the mobile app portfolio. Reporting to the Senior Product Manager, Digital, you will own the full lifecycle of customer-facing mobile products and work closely with technology, design, analytics, and business teams to deliver improved customer engagement, stronger satisfaction, and better commercial results.

Key accountabilities

• Set the product direction, vision, and roadmap for the company’s mobile applications, and turn that plan into action.
• Oversee the full product journey from discovery and prioritization through development, launch, and ongoing optimization.
• Partner with UX, engineering, architecture, and business stakeholders to create mobile experiences that are simple to use, scalable, and high performing.
• Lead agile delivery planning by managing priorities, dependencies, risks, and release schedules.
• Use customer research, product analytics, market signals, and competitor analysis to guide product choices.
• Track KPIs, adoption, engagement, and customer feedback to continuously refine the app experience.
• Coordinate with external vendors and technology partners to support reliable delivery and smooth operations.
• Represent the customer perspective while balancing user needs, business goals, and technical constraints.

Qualifications and experience

• A bachelor’s degree in Computer Science, Engineering, Information Systems, or a closely related discipline is required.
• You should bring at least 7 years of product management experience, with 5 or more years focused on mobile app products at scale.
• Successful experience launching and expanding consumer mobile apps on both iOS and Android is essential.
• A solid grasp of mobile ecosystems, customer journeys, app analytics, mobile UX, and experimentation methods is needed.
• Hands-on exposure to mobile development teams using native iOS/Android technologies or cross-platform tools such as Flutter or React Native is expected.
• You must be able to build product strategy, prioritize a roadmap, and deliver outcomes that can be measured.
• Experience in airline, travel, aviation, loyalty, e-commerce, or similar consumer digital environments is preferred.
• Strong stakeholder handling, communication, and influencing skills are important for success in this role.
• Experience working in Agile setups, including SAFe and Scrum, is required.

About Etihad

Etihad Airways is the national airline of the UAE and a global aviation brand with its hub in Abu Dhabi. The organization is working toward its “Journey 2030” ambition, which includes expanding the fleet, growing the network, and developing its people to support a new era of excellence.

Additional information

This opportunity is based in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates, and is a full-time onsite role.

Recruitment fraud notice

Be cautious of fake job offers from people or groups claiming to represent the Etihad group. The company will not request personal details, bank information, or any payment during recruitment. Interviews are completed in person or through video/telephone before any formal offer is made. If you are asked for money, it should be treated as a fraud attempt.