Product Engineer

Role Overview

As a Product Engineer at DrDoctor, you will work closely with NHS trusts, collaborating with clinical and operational teams to deeply understand their daily workflows and identify software obstacles. You will be writing production-level code, not merely consulting, and will maintain strong relationships with clinicians and staff. This role offers significant autonomy, allowing you to act with judgment and move quickly while maintaining high quality.

Why Join Us?

• Develop software solutions that tangibly improve patient care and streamline NHS staff efficiency.
• Exercise real ownership and considerable influence over project outcomes.
• Work embedded with teams of a fast-growing early-stage company with swift decision-making.
• Shape product direction based on insights from users and clinical staff.
• Gain valuable experience addressing business, engineering, and product challenges within a single role.

Typical Day-to-Day Activities

• Participate in morning meetings with clinical personnel to uncover pain points in workflows.
• Analyze and resolve complex issues found in clinical environments including legacy electronic health records (EHRs), integration challenges, and staff adoption barriers.
• Design prototypes and deliver solutions like new features, system integrations, and workflow automations.
• Collaborate with DrDoctor’s core team ensuring clinical insights translate into the product roadmap.
• Train healthcare staff on new functionalities and document how solutions enhance clinical operations.

This position requires onsite presence at client locations approximately 60% of the time, with travel expenses covered. It is ideal for someone energized by engaging directly with the heart of clinical environments.

Candidate Requirements

• Proven software engineering ability with consistent delivery of production-quality code.
• Capability to diagnose intricate workflow problems without prior NHS experience.
• Effective communication skills with clinical and hospital staff, maintaining technical accuracy.
• Comfortable managing ambiguity and rapidly clarifying project scope through dialogue.
• Focus on achieving impactful outcomes beyond just engineering excellence.
• Enjoy seeing end users interact successfully with your delivered software.
• Experience in developing integrations or bespoke solutions for complex clients.
• Proficiency in at least one modern programming language such as Python, TypeScript, Go, or Rust.
• Knowledge of API design, system architecture, and cloud platforms like AWS, Azure, or GCP.
• Background in software engineering with direct exposure to customer or user collaboration, preferably in healthcare, SaaS, consulting, or embedded engineering roles.

Preferred but Not Required

• Experience in healthcare or regulated industries.
• Familiarity with NHS or UK healthcare sector.
• Previous embedded or implementation engineering roles.
• Strong passion for making a positive impact in healthcare.

About DrDoctor

DrDoctor is committed to transforming NHS health services, improving outcomes for patients, healthcare professionals, administrative personnel, and taxpayers. As a certified B Corporation, the company emphasizes not only the products they develop but also the meaningful impact on people and healthcare systems.

Application Process

Applicants do not need to meet every requirement perfectly and are encouraged to apply regardless of complete match. DrDoctor values diversity and inclusion and is happy to accommodate reasonable adjustments during recruitment and employment. Candidates must have the right to work in the United Kingdom.

Recruitment involves an initial CV review followed by a brief informal interview. Successful candidates will meet team members, potentially virtually, and may be asked to complete role-related assessments or exercises. The company aims for a swift hiring process and requests updates on candidates’ other applications.

Compensation and Perks

The salary range for this role is between £61,000 and £75,000 annually. DrDoctor offers a variety of perks including social budgets and a casual, socially active work culture with opportunities for virtual and in-person gatherings ranging from pub nights to diverse group activities.