People Operations - Benefits & Systems

About Clay

Clay helps organizations bring growth ideas to life. The company treats growth as a creative discipline rather than a rigid playbook, and believes original thinking matters most as AI speeds up execution and makes common tactics easier to replicate. Clay supports thousands of customers — including Anthropic, Notion, Google, and Ramp — with unique data, signals, and AI research for go-to-market work.

In 2025, Clay completed a $100M Series C led by top-tier investors such as Sequoia, CapitalG, and First Round, and passed $100M in revenue. In 2026, the company announced its second employee tender offer within nine months at a $5B valuation and also introduced a community equity round for customers, agency partners, and club members.

What to Know About the Company

• The community now includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack.
• The team is known for a wide mix of interests and backgrounds, including DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
• Employees can access world-class coaching at no cost, with specialists in creativity, management, and related areas.
• The company’s operating principles, such as negative maintenance and non-attached action, shape how the team works.
• Clay has been covered by outlets including the NYT, Forbes, and First Round Review.
• Employees are encouraged to hear directly from the team on Glassdoor.

Role Overview

People Operations at Clay is focused on building the conditions for people to do the strongest work of their careers. The company is looking for a hands-on operator to own benefits, programs, and systems that support employees and keep internal operations running smoothly.

This person will manage benefits administration and HR systems from end to end, ensure the HRIS and related tools remain accurate and maintained, and act as a dependable point of contact when something needs attention. The role involves close partnership with Payroll, Finance, and IT to keep data clean, processes efficient, and employees well supported.

The position combines daily administration with process improvement. The right candidate will know when to solve an issue immediately and when to build a more scalable process, while bringing strong care and full ownership to the work.

Responsibilities

• Oversee the daily administration of global benefits, including health, dental, vision, and retirement coverage.
• Design and launch benefits programs in new markets so employees receive a consistent Clay experience regardless of location.
• Act as a primary contact for employee questions about benefits and provide clear, prompt answers.
• Regularly review benefit plans to make sure offerings remain competitive and supportive of employees.
• Lead open enrollment end to end, including communication, system setup, and coordination with vendors.
• Work with brokers and vendors on renewals, issue resolution, and benefits plan evaluation.
• Maintain compliance with applicable regulations, including ACA, ERISA, COBRA, FMLA, and similar requirements.
• Audit benefits data on a regular basis and correct discrepancies early.
• Serve as the main administrator for the HRIS, Rippling, including records, workflows, and permissions.
• Create and maintain reports and dashboards in Rippling to support People team and broader business needs.
• Set up and maintain integrations between Rippling and benefits tools.
• Configure automated workflows for onboarding, offboarding, and employee status updates such as new hires, terminations, promotions, and leaves.
• Own vendor management for People systems, including renewals, contract review, and assessment of new tools or add-ons.
• Investigate and resolve issues, serving as the primary support contact for Rippling.
• Produce documentation and process guides that help the team use systems correctly.
• Identify opportunities to reduce manual work through automation and improve employee communications around updates.
• Develop documentation, workflows, and audit processes that can scale as the company grows.
• Keep data organized and accurate to support reporting, compliance, and decision-making.
• Prevent operational issues before they reach employees.
• Advise the People team, managers, and employees on benefits and systems topics with practical guidance.
• Translate complex benefits and systems information into language that is easy for all levels to understand.
• Support broader People Operations work as the team and company expand.

Requirements

• At least 5 years of experience in benefits administration, HR systems, or a mix of both.
• Practical, hands-on experience working with an HRIS.
• Strong working knowledge of benefits compliance obligations.
• Experience creating or improving processes in a scaling organization.
• Ability to work independently and take complete ownership of deliverables.
• Strong follow-through and a commitment to making sure nothing is missed.
• High empathy and care in supporting employees.
• Excellent attention to detail, especially in areas where small errors can have major effects.
• Strong communication skills with the ability to simplify complex topics.
• Excellent organization and the ability to balance multiple priorities.
• Comfort working in ambiguous environments and building structure where needed.
• Action-oriented mindset paired with good judgment around compliance risk.

Compensation

The stated salary range is $175,000 to $225,000 per year.