Online Assistant

About Woolworths Supermarkets New Zealand

Woolworths Supermarkets New Zealand operates over 185 stores employing around 20,000 team members across Aotearoa. The company strives to improve the daily lives of Kiwi people by delivering excellent service and engaging work environments. With a friendly, down-to-earth, and energetic work culture, Woolworths values innovation, mutual respect, care, curiosity, and teamwork to serve three million New Zealanders each week.

Role Overview

The Online Assistant plays a crucial role in accurately and safely picking and packing orders for online customers. Coordination with other departments is essential to manage stock availability, substitutions, and customer inquiries. Candidates must demonstrate a health and safety-conscious mindset for their well-being and that of colleagues.

Candidate Profile

• Possesses a strong customer service orientation.
• Committed to placing customers first aligned with company systems and processes.
• Effective team player with good communication skills.
• Physically capable of standing throughout the shift.
• Exhibits a friendly and welcoming demeanor.

Benefits

• Access to the Everyday Rewards team card offering grocery discounts, bonus points, and discounted delivery services.
• Discounts on banking and insurance products including health and life coverage.
• Opportunities for both global and local career progression within the Woolworths Group.

Additional Information

The Woolworths Group is a large employer in Australia and New Zealand with a workforce exceeding 200,000. The organization is committed to diversity, equity, inclusion, and fostering a workplace where everyone belongs and can thrive. Woolworths actively encourages applications from diverse candidates and offers support for any required adjustments during the recruitment process.