Onboarding Specialist

About the Role and Company

BNP Paribas, a leading global bank operating across more than 60 countries with a diverse workforce of over 180,000 employees, is seeking a dedicated Onboarding Specialist to join their CIB ITO Client Administration (CEFS) team in Sandyford, Dublin. The role focuses on delivering premium onboarding and account opening services, specializing in the Aviation sector, maintaining a rapid turnaround time of 5 to 10 days while ensuring compliance with all Group policies and procedures.

Key Responsibilities

• Act as the main liaison for Aviation clients, overseeing the complete onboarding journey by managing timelines, quality, and document collection.
• Develop and nurture strong client relationships through personal or virtual interactions.
• Identify and escalate operational challenges promptly, ensuring senior management is kept informed.
• Serve as a data officer by gathering and consolidating all necessary KYC documentation and data, encoding it accurately into the KYC system.
• Perform first-level reviews as a Senior KYC Officer, coordinating with compliance and other departments to manage high-risk cases and support client acceptance committees.
• Conduct screening processes to identify politically exposed persons, sanctions, or adverse information in line with internal policies.
• Coordinate account opening procedures with relevant teams to expedite account and e-banking activation while ensuring effective communication with clients.
• Collaborate with Cash Management Servicing to facilitate quick e-banking access and arrange user training sessions.

Required Qualifications and Skills

• Extensive understanding of KYC and due diligence procedures.
• Ability to work independently and make decisions under pressure within tight deadlines.
• Strong organizational skills with the capacity to prioritize tasks and escalate issues as necessary.
• Excellent written and verbal communication skills, comfortable presenting to senior stakeholders.
• Effective stakeholder management with a collaborative approach across teams.
• High proficiency in Microsoft Office applications including Excel, PowerPoint, Word, and Outlook.
• Meticulous attention to detail and a structured work approach.
• Strong analytical and problem-solving capabilities.
• Cultural sensitivity and the ability to work with a diverse client base.
• A proactive mindset with a commitment to continual self-improvement.

Workplace Culture and Benefits

• BNP Paribas values agility, client satisfaction, compliance, and openness, fostering a positive and innovative work environment.
• The company offers a competitive salary, discretionary bonus scheme, pension contributions, extensive private healthcare, health and fitness subsidies, work-from-home support, and generous annual leave beyond statutory requirements.
• Supports wellbeing and work-life balance with a 50% hybrid work model where applicable, family leave options, and support for fertility and menopause care.
• Diversity and inclusion are cornerstones of the workplace, with active programs such as female leadership development, LGBTQA+ support, and cultural diversity initiatives.
• Focused on employee development through mentoring, leadership programs, and recognition awards fostering engagement and growth.

Equality and Sustainability Commitment

BNP Paribas is an equal opportunity employer committed to diversity and inclusion, welcoming candidates from all backgrounds and identities. The bank also emphasizes sustainable finance, supporting clients in their growth and dedication to responsible business practices.

Additional Information

Applicants should be prepared to undergo background checks and screenings prior to any potential offer. The company promotes a strong compliance culture requiring adherence to all financial security legislation including AML, CFT, sanctions, KYC, and anti-corruption policies. Reasonable accommodations during the interview process can be requested.