Officer - Administration

Job Overview

The role involves providing comprehensive administrative and clerical support to ensure smooth office operations. Tasks include managing emails, scheduling meetings, preparing reports, and organizing company documents effectively.

Key Responsibilities

• Design, implement, and communicate improved processes, policies, and procedures continually to enhance efficiency and elevate customer satisfaction.
• Foster strong communication and collaboration between the team and supervisors on site.
• Prepare and manage office budgets and expense reports.
• Organize and facilitate regular staff meetings aimed at establishing consistent standards of quality work and conduct.
• Handle telephone calls, respond to inquiries, and manage email correspondence promptly.
• Oversee office supply inventory and place orders as necessary to maintain adequate stock.
• Maintain systematic filing of essential company documents.
• Distribute all correspondence such as letters and packages to appropriate team members.
• Coordinate scheduling of meetings and reserve conference rooms accordingly.
• Engage maintenance vendors to repair or replace office equipment as needed.
• Encourage and support technical staff in providing timely and thorough feedback.
• Monitor service levels, ensuring targets are met and driving continuous improvements.
• Maintain and align all required documentation with company quality assurance standards.
• Collaborate closely with management to identify opportunities for innovation to increase operational efficiency and profitability.

Educational and Professional Qualifications

• Preferred: Bachelor's degree in Business Administration.
• Minimum: At least 2 years of experience working as an Administrator.

Required Skills

• Strong self-motivation and capability to work independently.
• Effective problem-solving skills.
• Proficiency with computers.
• Excellent communication abilities.
• Time management expertise.